Reviews
Excellent staff
Very nice and helpful. Very accommodating. Ana and Sebastian. They did not mind me asking to check under the hood for things like battery lead corrosion or weld marks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear that Ana and Sebastian took such great care of you! Thank you for choosing HGreg Tampa and for sharing your experience. Safe travels until we see you next!
Great experience
We had a great experience with James Day. He listened to all our requests and concerns. He did not push us to go beyond our price point that we were comfortable with and he mad it a good experience. I would recommend him to anyone who needs a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We will happily let James know you had a great experience working alongside him! Thanks for putting your trust in HGreg Tampa to make sure you went home in the perfect vehicle. Enjoy!
TERRIBLE SERVICE & TERRIBLE CAR
DO NOT SHOP HERE. HGreg IS NOT ACCREDITED BY THE BETTER BUSINESS BUREAU. It all started out fine. I saw the car I wanted took it for a test drive and went thru the loan process. Ana the sales associate was nice during this process. After I got the keys and was ready to drive off, Ana asked me to give her a 5 star google review. I said sure. When I was on the road driving home, I noticed the gas was on empty. I did a u-turn and went back to hgreg. It was really strange the staff didn't want to let me back on the premises. Ana finally came out and I asked her why she didn't put gas in the car like she said she would TWICE. She said she would have to ask the manager. I told her if they didn't put gas in the car, I would change the review. Diego, the manager, comes outside looking like he's ready to fight me. He accuses me of threatening his employee by telling her I would change the review. Ana had the keys to the vehicle so I am stranded at this point. Diego goes back inside with the keys and says he's not doing business with me, even tho I already bought the car. I had 2 choices go inside and make a scene or call the cops. I called 911 and told them the keys to my car were stolen. About 15 minutes later I go inside and Diego finally gives my keys back. The car still has no gas in it but I just wanted to leave at this point. The next day it rained and I discovered the trunk, which is where the battery is, was flooded and the audio in the car stopped working. There was also a coolant leak. They sold me a dud. DO NOT TRUST THESE PEOPLE
- Customer service 1.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recommend
Great customer service and very knowledgeable, Jonathan Stilwell is the man to see. I’ll definitely be back when I need to purchase or sell a car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - HGreg Tampa
Would definitely recommend!
Came in with a set budget and my salesperson was very accommodating. Foundv3 good options for me and took the time to test drive them all! Thank you Emely for a hassle free experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was our pleasure to work with you! Thank you for the awesome review and for trusting HGreg Tampa with your business. We are so glad that Emely and the rest of our team were able to help make your car-shopping experience so smooth and easy. Have a great day and keep us in mind for any future needs!
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Ismael was a great sales rep attended us with haste, was very diligent and explained the process very well ten out of ten dealership would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for taking a moment to recommend Ismael and the HGreg Tampa team. We're delighted you enjoyed your buying experience and wish you many safe and happy miles, Jeff!
great place!
I am a very happy and satisfied . With prompt and courteous help from representative, James Day, I am in love with my new, "previously owned" vehicle. I was impressed with the website as well as the store. It was clean and easy to get to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy to hear that James helped you secure an excellent used vehicle, Francis. Thank you for working with the HGreg Tampa team!
Simple process
I had a great experience at HGREG with Ana H. She was fun to work with. She was very knowledgeable on everything I asked her! She is a great asset to the company. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was our pleasure to serve you, Jessica! Thank you for the excellent review and for trusting HGreg Tampa with your business. Ana will appreciate the shoutout. Have a wonderful day and we hope to see you again down the road!
ASK FOR JAMES!
GREAT experience with Brandon HGreg! James went above and beyond my expectations with helping me find a car! I Definitely recommend & ASK FOR JAMES!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jazmyne - Thank you for the great review of James and the team! We appreciate your business and we will pass along your feedback. Safe travels from all of us at HGreg Tampa!
Ask for Jay!
Jay gave great service to my family. He explained all of the terms of our loan, helped us find the perfect vehicle for our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jay and the team are always happy to help you out, Terry! Thanks for supporting HGreg Tampa and we will see you next time!