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Wilkins Mazda

(509 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (630) 592-4272 (630) 592-4272
Used (630) 592-4574 (630) 592-4574
Service (630) 333-9022 (630) 333-9022

Reviews

(509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilkins Mazda from DealerRater.

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Car was on lot as advertised.

Car was on lot as advertised. Salesman was not pushy. Dealer removed some extra fees in order to meet my budget. Overall I had a pleasant experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly, I took my car for oil change and tire

Very friendly, I took my car for oil change and tire rotation, and I was out of there within 45 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly service and minimal waiting time.

Friendly service and minimal waiting time. Comfortable waiting area with amenities. Excellent service on repairs..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional, friendly, helpful, cordial and

Very professional, friendly, helpful, cordial and accomodating. Also very enthusiastic in explaining what will be done on your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great job on the work performed!

Great job on the work performed! Friendly staff. Very clean service area and efficient parts counter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant and patient with my concerns in service,

Very pleasant and patient with my concerns in service, very proficient and professional. Will continue to service my car here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wilkins Mazda has great employees that made the car

Wilkins Mazda has great employees that made the car buying process stress-free and super easy. We enjoyed working with our salesman, Brian Jack. I highly recommend purchasing from Wilkins.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is always a pleasant experience.

It is always a pleasant experience. Everyone listened to our concerns and tried to solve our problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My car was in longer than expected, but i was given a

My car was in longer than expected, but i was given a loaner to help. Ran into issues with wrong parts sent to them. Dewayne let me know what was happening.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Josh Pasturczak made the whole process really easy, no

Josh Pasturczak made the whole process really easy, no pressure tactics and very mindful of buyers' time. Actually paid attention to our wants in a vehicle and we ended up with a GREAT deal on a beautiful Certified Pre-owned vehicle with 2 thousand miles on it. Not even broken in yet!! Everyone at Wilkins that we dealt with was fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.