Reviews
Fast and friendly service .. would definitely recommend...
Fast and friendly service .. would definitely recommend DCH Honda. New facility looks great super clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jane, We truly appreciate you choosing Tony and our DCH Honda of Nanuet team to trust with your business. Your kind words mean a lot to us, and we're happy to have helped. Thank you for the recommendation, and please drive safe and enjoy the road ahead. We're always here to assist with anything you need along the way!
Tony oparaku is 1 of the best sales guy i have ever buy a...
Tony oparaku is 1 of the best sales guy i have ever buy a car from. Honestly he go above and beyound!!!! Thanks alot me and my wife are so happy about our hrv. Not the bills tho lol. Thanks Tony
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, It was the pleasure of Tony and the team at DCH Honda of Nanuet to help you into your HR-V! Thank you for trusting us with your business. Your kind feedback means a lot to us, and we hope you enjoy exciting and safe travels ahead. Please visit us along the way whenever we can be of assistance.
Tony is very helpful. He's very patient. Excellent...
Tony is very helpful. He's very patient. Excellent communication . Tony is phenomenal. We will definitely work with him again!!! Thank you Tony. You are awesome!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nikita, Thank you so much for your thoughtful review of the experience you had with Tony and our team at DCH Honda of Nanuet. We're happy to have provided a helpful and patient experience, and we hope you enjoy the road ahead! We'll be ready whenever the time comes to provide you with another phenomenal visit!
Tony was excellent and I highly recommend working with...
Tony was excellent and I highly recommend working with him to purchase your car. Definitely ask for him. He was very professional and didnt try to upsell me on anything and spent time understanding my needs. He was patient in explaining the cars features and also helping me complete all the documentation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Vijay, It was truly the pleasure of Tony and our DCH Honda of Nanuet team to provide a professional and stress-free experience while helping you into your new vehicle. Thank you for choosing us to trust with your time and business. Please travel safe, enjoy the ride and come see us again whenever we can be of help in the future.
This was my second car purchased from Tony. He is always...
This was my second car purchased from Tony. He is always so helpful! He always tries to get me the better deal. Dmitry was also very helpful in giving me the best deal possible! Would recommend them both! Very pleasant to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kayla, It's always a great feeling when we learn we've made a returning customer happy! Thank you very much for continuing to choose Tony, Dhimitri and our team at DCH Honda of Nanuet. We're glad to hear everything was pleasant and we were able to help you find the best deal possible. Please drive safe and enjoy the road ahead. Come back to see us again whenever we can be of assistance.
My experience of purchasing a new car was tarnished at...
My experience of purchasing a new car was tarnished at the end of the transaction and ruined my happiness when I was driving off the lot with my new CRV. The sales experience was great and I will write a separate review but this one is particularly focused on the Finance manager who mislead and lied to me on multiple occasions. I received an invoice during the process where I asked for certain things to be removed such as Honda Care which I will not use and do not need. When the invoice came back it was off and I was initially happy. When getting the loan for my finance the Finance manager came over with my report and was going over my previous history with me to find a solution. I then let the Finance manger James know that I already have pre-approval with a specific bank that they work with and he assured me he will see it when he runs it through them. Now I'm thinking that all my wishes would be respected and that James will do his due diligence and finish the transaction with integrity, but boy was I wrong. James comes back with a breakdown of the payments and I see a $4,000 warranty on the invoice for the finance and I ask "Where is this warranty from?" and he tells me that it is a warranty the bank adds to protect the vehicle. Now at this moment I am reviewing everything in my head and since I received such great service from the sales person I'm thinking maybe this is something that is true and I accept. The downside of this is that warranty pushed the price of the vehicle up and increased my APR 2% which now has me slated at paying a crazy amount that I didn't even expect. The sad part is I went over the numbers my self with the bank and gave an accurate price to reflect what payments I should expect and this totally messed up everything. One may ask why I got the car still at that moment and to be honest it was because I got seamless service from the sales person and felt that I can trust the Finance Manager James because I thought I was in good hands. When I went to the finance department to sign the paper work I asked several times about that warranty and if I can get it off and he told me "If you pay the car off faster you can get it off". I've heard of horror stories from dealing with Finance Managers before but never thought I'd be caught. I feel so disgusted with this whole situation and the worst part is I live in Connecticut and drove all the way to Nanuet which is a 2 hour drive to purchase this vehicle. I use to live in the area so I felt as if this was home to me but apparently not. Now I have to go back to this dealership drive 2 hours to go and cancel this Honda Care and then drive 2 hours back home feeling disrespected all over again. I really wish that someone reach out to me to discuss this disgusting experience with the finance department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, We value the trust of our customers, and our priority is providing complete transparency throughout the financing process. We’ve attempted to work with you to correct everything you felt was unfair in your agreement, and we appreciate you taking the time to speak with us in more detail following your review. It is regrettable that you are still unhappy with the depth of the resolution we provided. I wish you the best moving forward, and if I can be of any further assistance, please don’t hesitate to contact me at 845-367-7050. Thank you, Dhimitri Robo Sales Manager
What an amazing experience from start to finish, I’d...
What an amazing experience from start to finish, I’d highly recommend to anyone! I worked with Tony and he was very honest and straight forward about what was best for me. No time was wasted. I am very happy overall with my purchase and my experience at Honda of Nanuet
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We love to hear when customers leave happy both with their vehicle and overall experience. Thank you very much for trusting Tony and our DCH Honda of Nanuet team with your business! It was our pleasure to help, and we're glad everything went amazingly. Our team wishes you fun and safe travels ahead, and we hope to work with you again in the future whenever we can be of assistance!
Tony went kind and professional and made car buying...
Tony went kind and professional and made car buying experience quick and easy. His service was exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Hun, We always love to hear our service was exceptional! Thank you very much for choosing Tony and our team at DCH Honda of Nanuet to help you into your new vehicle. It's great to learn everything went quick and well, and we wish you fun and safe travels ahead. Be sure to visit us again whenever we can be of assistance in the future. We're always here to help!
Awesome Experience!
My wife and I purchased our new Honda CRV from DCH Honda in Nanuet and it was the most pleasant vehicle buying experience we have ever had! Our salesman Jeremy C. was very helpful and knowledgeable. I have dealt with may salespeople that are phony and it shows; Jeremy was the complete opposite. Jeremy not only answered all our questions but Jeremy was also personable as well. He made it a enjoyable experience. After securing the car my wife and I then dealt with Mike E the Finance Manager. Mike made the money portion of the deal an easy and quick experience. Mike also was very helpful and knowledgeable with explaining the fine print details to both my wife and I. It is about and hour drive from where we live, yet we would defiantly return to DCH Honda of Nanuet when looking for another vehicle and would tell anyone to give them a try as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Scott, So many kind reviews, we can't thank you enough! It was truly our team's pleasure to assist you and your wife with your new HR-V. Jeremy, Mike and our DCH Honda of Nanuet staff are happy to have provided such an easy, quick, helpful and awesome experience. Please travel safe, enjoy the road and stop in to see us again whenever we can be of assistance!
My wife and I purchased our new Honda CRV from DCH Honda...
My wife and I purchased our new Honda CRV from DCH Honda in Nanuet and it was the most pleasant vehicle buying experience we have ever had! Our salesman Jeremy C. was very helpful and knowledgeable. I have dealt with may salespeople that are phony and it shows; Jeremy was the complete opposite. Jeremy not only answered all our questions but Jeremy was also personable as well. He made it a enjoyable experience. After securing the car my wife and I then dealt with Mike E the Finance Manager. Mike made the money portion of the deal an easy and quick experience. Mike also was very helpful and knowledgeable with explaining the fine print details to both my wife and I. It is about and hour drive from where we live, yet we would defiantly return to DCH Honda of Nanuet when looking for another vehicle and would tell anyone to give them a try as well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, So many kind reviews, we can't thank you enough! It was truly our team's pleasure to assist you and your wife with your new HR-V. Jeremy will love to hear he provided a trustworthy and helpful experience, and Mike will enjoy learning he delivered such a quick and stress-free experience in finance. Please have fun on the road ahead, stay safe and stop in to see us again at DCH Honda of Nanuet whenever we can be of assistance!