Reviews
Amazing
Got a brand new car that I really wanted. All of the people I interacted with were really helpful and I would recommend other people to come here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating, Blake! We are happy to hear that you found the car you were hoping for! Thank you for your business, we look forward to seeing you again soon.
Great Experience
Overall, my experience was great. I got the car I wanted for a price that fit my budget. The overall process was smooth and easy. I would recommend in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review, Jess! It is a pleasure to hear that you had a great experience while visiting us! We are happy to know that you received the price you were looking for. We hope to see you again soon!
DCH Honda of Nanuet
Leased a vehicle over the weekend from this dealership. Working with Tony O was a great experience. He was not the typical sales guy that takes you forever to work with. We agreed on the price quickly and he got me out in less than 4 hours. He explained everything regarding the vehicle and his after sales support in excellent . He is one if not the best sales consultant I have dealt with at this dealership. Kudos to Tony O for job well done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Grant, thank you for taking the time to share your five-star review with us! We are glad to hear that Tony provided you with a great experience, helping you get through the car buying process quickly and seamlessly! We hope to see you again in the future, thank you for your business.
Great Experience
The experience was wonderful. I was a bit skeptical and thought I was going to be thrown many numbers etc. I actually drove home in my new Honda. Carlos was not pushy at all and understood my needs. Truly happy, and definitely recommend him. Finance was quick. Everyone was very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yaritza, thanks for sharing your experience! We are glad to hear that Carlos was friendly, patient and understanding. We thank you for your recommendation!
Caring, patient and personalized service.
I needed a specific car, but didn't want to go over my monthly budget. They worked with me and I was very happy to walk out with all of my wants on my checkoff list. They really work with you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Angie, thanks for the five-star rating! It is a pleasure to hear that Dave found you a great car that worked for you that worked with your budget! Thank you for your business, we hope to see you again!
Great
My Experience was very good! Was able to get me in the car I wanted and get me the right price ! Would recommend in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service review
Let me start by saying we are a Honda family. We have three. The problem I have is service on the cat. I have been getting the run around for over a week. My car hasn't 68,000 miles but is 10 years old so it is not covered by warranty. The catalytic converter went. Apparently not covered . I then contacted corporate for help. I've gotten nothing but runaround from dealer and corporate since. Corporate was going to work with me then the dealer jacked up the price by saying additional things needed to be replaced. Frustrated
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Mr. Kevin Peterson, thank you for the feedback. Honda’s warranty is 3 years or 36,000 miles, which you obviously have surpassed a long time ago, and therefore there is no more warranty. The good news though is that as a sign of goodwill Honda has agreed to pay for 30% of your catalytic converter replacement. The only thing they won’t include is the cost of replacing the heat shield. It’s pretty straightforward and I assure you there is no runaround from us. Having to make an expensive repair is always frustrating, but we are happy to accommodate you any way we can. Let us know if we can be of any further assistance. Thank you for your business.
Great
Went for some information for a car. Mr. Dubidad was kind enough to give me a tour of the car and a test drive. He was extremely helpful. I'll recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tevin, thanks for the five-star rating! We are glad to hear that Kenrick was helpful during your visit. Thank you for your recommendation, we hope to see you again soon!
Car purchase
Mr Frank was really helpful to us throughout the whole process. He was really patient and helped us a lot. He is a really friendly person as well and always has a smile on his face which was very welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are happy to hear that Frank was helpful and patient throughout your process. We are glad that you felt welcomed during your visit! Thank you for your business, we hope to see you again soon.
Satisfied customer
My husband and I had an amazing experience at DCH Honda of Nanuet and would recommend everyone looking for a great deal and amazing customer service to go and see Frank Acosta. He is by far the best and goes above and beyond to make sure you have what you need and want!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Natasha, thank you for the five-star review! We are happy to hear that Frank could be such help during your visit, going above and beyond to make sure you were happy and content! We hope to see you again in the future!