Reviews
Satisfied
Love the Express service. It is so convenient and hassle free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy to hear you enjoyed your experience, Doraid!
in search of a honda pilot
went to honda of nanuet on sunday sept 11th and i was looking for a honda pilot.met with a saleman and i told him i was looking for a honda pilot they had listed and he took me to it and made a copy of my license and put a dealer plate on and said see you when you get back.i asked aren't you coming with us.he said no.so my wife and i went on a road test.during the road test the front end felt loose and there was a noise when you hit passing gear.so we headed back to the dealer.whild i was parking the pilot back in the space i noticed a woman salesman with her arms crossed waiting for me to stop the vehicle.no sooner then i opened the door.she was in my face saying are you going to buy it.i told her that there was a looseness in the steering and a noise on acceleration and i wanted to speak with the salesman Hovic.meanwhile she was standing there asking me am i going to buy it.because she had a customer waiting,i grew quite annoyed.my wife looked at me and i said here are the keys.this was a red honda pilot.also i asked hovic where was the white honda pilot.he said if it is not here it is sold.well i later found out from the internet person.that it was at the warehouse.i had my plates with me and cash and was ready to buy.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mike, We are sorry that you felt this way. We appreciate your feedback. Do you have a number we could call to reach you? We hope you would consider us in the future.
Service for my 2009 honda acord
The service was good. Joe was very informative and nice. He called when he said he would. I purchased the extended warenty and was very glad I did. The car was fully covered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy to be able t help with your service needs Deborah! We appreciate you taking the time to write your review. :)
Amazing atmosphere, great employees
Brian was exceptional and was very patient with me. He very attentive to my needs and worked really well in finding the car that was best for me. I met Mike, upon signing the contract, and just like Brian, Mike was amazing in customer service. He made my wife and I feel very comfortable and handled the transaction with upmost professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Happy to hear about your experience with us. Thank you for your review!
Stephen Beckerle
Service was excellent. Joe explained to me everything thanks. ...working hard on labor day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr Jeff Guzman
Dominick our service director is the reason we have our 1999 Odyssey serviced at DCH Honda Of Nanuet N.Y. He is a pleasure professional courteous and most importantly patient. I'm a promoter for that reason. He is an asset to that establishment.A painless and wonderful experience everytime. No surprises ever! Aways on the money...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy to have you part of the family here, Jeff.
Found the car I wanted at the right price
Effective internet sales practice that answers you with specifics and helps you get out to the dealership. They honored everything discussed, and the financing process was a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad we could make the experience seamless for you, Ken!
Joe sanseverino
As always service exceptional. Brought car in and was taken care of immediately. Two new tires and four wheel alignment out in two hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy to help with everything. Thank you for choosing us, Joe!
Very nice place to go
Good people good service answer all questions everyone was nice. It was very clean and comfortable I went to two other dealer ships and no one else compared to nanuet
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy to have you with us, Sean. :)
Job well done
Thank you to all those who took care of my 2010 Honda Civic on August 31. I would especially like to thank Joe Sanservino vfor all his help. He kept me in the loop about my car. He explained everything that was happening to my car. This was not my first trip to Honda of Nanuet. It feels like a second home. I have brought my car there many times with different concerns and have always been treated well. Thank you to the service department of Honda of Nanuet!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to hear it feels like home and happy to have you part of our family here!