Reviews
Excellent Service
I ws a walk in on Saturday morning. Car had a reall for software affecting trnsmission. I also needed oil. They said they would need two hours. Actually they finished a littlefaster. Everything was fine. The complimentary hot chocilate and muffins and free wi fi added to the eperience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy to here you had a pleasant experience!
Service visit
This dealership and service department has nice people and a comfortable waiting area. They updated me on how it was going from time to time.The available coffee is a lifesaver!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, thank you for choosing us for your service needs Barb! :)
I Am Completely Satisfied
Stephen Callicchio, the service writer / advisor was wonderful and completely customer friendly. I felt as if I had an advocate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy to hear you had a pleasant service visit here!
Wasted approximately one and half hours.
Brought my car in October 13th for routine service (Oil, filters etc) Told the service adviser that in addition to the regular service (19,500) that I would like the tires rotated. He indicated that they would check the alignment and the balance. Told him I thought the alignment was fine, the car was not pulling or anything of that nature. After an hour an a half got the car back, looked at the invoice and no rotation of the tires was done. This was the main reason I brought the car there. I guess, I'll just stick to "Jiffy Lube" It only takes 15 minutes.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello. Thank you for bringing this to our attention and we're very sorry to hear about your negative experience. We would love the opportunity to discuss this with you further and try our best to make things right. Would you be able to call or stop in so we can try to amend and discuss this issue? Thank you.
Airbag recall service
Had airbag recall service performed was quick efficient and professional. Would recommend dealer to everyone with a Honda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review along with your recommendation. :)
Quality Service
I have been using Honda of Nanuet for over 12 years and would not go to any other Honda service department. This service department is why I buy or lease my cars at Honda of Nanuet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy to have you part of the family here, Daniel!
Complete satisfaction
Excellent service and very professional staff. On each and every visit to have my vehicles serviced i have been greeted with the utmost respect and professionalism. In addition, my vehicles needs were addressed and dealt with to my complete satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a review Auriana and Fred! :)
Service
Excellent service. I brought car in for an oil change. Service was done timely and to my satusfaction
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy we could get you in and out quick! Let us know if we can help with anything, and thank you for the review. :)
leasing experience
satisfactory leasing experience. will recommend to friends and family. facility is very nice and clean.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, along with your recommendation!
Stress Free Car Buying Experience
I've purchased/leased many vehicles in various places over the years and my experience at DCH was by far the best! From my initial phone conversation, to the interaction with sales dealer Travis (who was beyond exceptional) then to the financial closing of the deal, hands down the smoothest car transaction ever! I would highly recommend this dealership and Travis, my sales representative to friends and family. Got a great deal with professional, great service! Thank you all so very much, I wouldn't hesitate to go back here in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy to hear it was stress free. Thank you for your review and choosing us, Theresa!