Reviews
From the start, the experience was frustrating.
From the start, the experience was frustrating. The salesperson assigned to us had absolutely no knowledge about the car we had seen online, and instead of providing useful information or guidance, we were left waiting inside for answers. Eventually, we were introduced to someone who was apparently a "big manager"-- speaking very fast with a heavy accent who immediately began acting overly familiar and overly friendly, as if he had known us for years. Frankly, it came across as sleazy and disingenuous. His approach felt like a clear attempt to manipulate rather than assist. It was all surface-level charm without any real substance, and anyone with a bit of common sense could see right through it. It felt like we were being played, not helped. We came in as serious buyers, ready to make a deal. Instead, we left feeling like we were treated as easy targets rather than valued customers. It's incredibly disappointing when the people meant to help you only make the experience worse. Major World, you need to do better. Train your staff to be knowledgeable, respectful, and honest.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I made an offer on an auto I wanted?
I made an offer on an auto I wanted? The dealership refused to make a COUNTER OFFER! Of all the industries a car dealership was insulted? I’ve been insulted in every Automobile Dealership sine 1970. Please if your thin skinned get out of the business. 300 days with a car on your lot. One would think you’ll like yo move it and admit your mistake that keeps you from being decent. I still want that auto.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DO NOT BUY HERE!
DO NOT BUY HERE!!!! Total SCAM dealership. DON’T PURCHASE HERE!!!! Just search "Scam" in their reviews!!! 100’s of cars on the lot that they buy through auction and most have lots of problems. We bought a 2015 car back in January 2024 which was good for about 3 months, (conveniently after the 60 day lemon law passed) then the problems started! 1st the car started to stall when you came to a stop. We took it to our mechanic multiple times and changed out some part to no avail. Then a bit later, as it still stalled when came to a stop, the car started to SHUT DOWN WHILE DRIVING!!!! Total and complete safety issue there, I looked into the lemon laws and even called a lawyer to see if it was worth calling Major World about our issues, again to no avail and was told that there was not much we could do. So, After putting in another $3000 in parts and taking it to our mechanic at least 10 times to try and rectify the problems we decided to trade it in on a new car. When we went to the new car dealer he showed us a 2nd “carfax” that Major World conveniently, only gave us a top page of that stated “major structural damage”. The full and original CarFax that they gave us only stated “minor” front end damage. DO NOT BUY ANYTHING HERE They are total scam artists!! Oh, I forgot to even mention that they have so many cars on their lot that when we went to pick up the car in January we sat in the dealership for over 3 hours because they DIDN’T KNOW WHERE THE CAR WE WERE BUYING EVEN WAS!!! We had to go look for it on the lot ourselves!! I should have walked out right there, but they conveniently took our full payment within 10 minutes of us being there to pick it up!! SCAM ALL AROUND!!!!! GO ELSEWHERE!!!!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I received Excellent Service from Major Chevy Service.
I received Excellent Service from Major Chevy Service. Mikovic Nenad was a very professional and service provider. No hesitation on recommending Major World of LIC NY 11101 - my vehicle is running beautifully and I feel safe because of the expertise.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bait and switch.
Bait and switch. Setup an appointment to take delivery of online price. I was driving from 3 hours away and they knew it. Came with cash and my scrap trade. They try to upsell. I offer full asking price from online. I have the cash in hand ready to go. They say they can't find the title... No problem I'll do the deal now in cash and you can mail me the title later. Nope they want me to come back in a week. I offer to put down deposit, they won't accept. Now they want me to apply for finance so they can upsell. While I'm sitting in the finance office, they change the price on their website add 4k to it. Edmunds.com still shows the original price. Car is beat in every way with no back seats, bald tires, Huge hole in lower front grill, oil stained interior. It's a wholesale car with a wholesale price I was willing to buy but... Now they want 15k for it? These jokers refused to sell the car to me for full asking price for cash. Don't waste your time and money. Based on my experience and other reviews they blow hot air to get you in the door and then leave you in the cold... Trip cost me $200 in travel expenses, they couldn't care it's not their time and cash. Shameful practices I experienced. I just hope this review helps you out their words were worthless to me. Looks like I dodged a bullet.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Avoid this dealer and their pushy salesman Victor!
Avoid this dealer and their pushy salesman Victor!! I didnt have a good experience there and do not recommend them at all!! They will tell you one thing and 10 minutes later retract. They tell you they don’t have any hidden fees and that’s a LIE! As I was walking out I heard a salesman tell his customer “please give me a good review and I can actually write it for you.” Look for better vehicles at a better dealer!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. Here at Major Chevrolet, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Best wishes, Major World Chevrolet Management Team
Terrible communication and tried to charge me more after
Terrible communication and tried to charge me more after the agreement. Scandalous people. Hugo and Email are shady sales people . BUYERS BEWARE !
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Scandalous
Went back on their agreement. Would not return calls or text in timely fashion . Scandalous business practices. Hugo and Ismail . Bait and switch on purchase of vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Best wishes, Major World Chevrolet Management Team
I did not receive a response to repeated inquiries sent
I did not receive a response to repeated inquiries sent to dealer through cars.com.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Called me someone was supposed to call me back about
Called me someone was supposed to call me back about trade/pricing and never called