Reviews
The Service was excellent!!
The Service Adviers were very polite and knowledgeable I would definitely go back with my car and tell my friends and family to have their car service at Bay Ridge Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of everyone at Bay Ridge Lexus, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.
great staff
loved the professional and friendly staff there. everyone was wonderful. I was in and out with my car in 3 hours. will definitely come back for any service needs my car has.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing your feedback, it was a pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything related to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.
White Glove Treatment!
Bay Ridge Lexus is the bedt! They shuttled me to my office and even gave me a gift card. When I came in this morning they served me with Breakfast. Joanne even made me a cappacino.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing your feedback to us, it is appreciated. It was my pleasure to have assisted you with your vehicle needs and I wish you continued luck with your Lexus! If you should require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Joanne Rizzo.
Service
How can I put this, this is by far the best dealer ship I have been too free wifi free bagels free coffee plus everyone treats you like family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of everyone here at the Bay Ridge Lexus Service Department, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.
Excellent service!
The service I received was excellent!!! I wouldn't go anywhere else!! My service advisor was straight to the point and told me exactly what I needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff
great experince
John (ash) was very nice He helped me out from the min I came in til the time I came out. Everyone was very nuce to me . You will defintely see me back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with yo ur Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1554. John Gaied.
Best Experience!!
Today i came to Bay Ridge Lexus for an oil chabge. I didnt have an appointmebt however they accomodated me and provided the best Experience! They provided me with a loaner and also washed my csr! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing your feedback, it was a pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with you Lexus! If you shold require further help with your vehicle, please feel free to contact me at, (866) 813-1665. Sal Petito.
Took a gamble
After having a bad experience with a dealer in Long Island.I took the car to bayridge and road test with Mario. He knew exactly what I was talking about and got the repairs done in about 2 hours.Also my service advisor Anil helped me out on pricing for the repair and told me I didn't need some of the stuff the Long Island dealer wanted to replace.Thank you Mario and Anil for being honest .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide your feedback, it was a pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Nail Dhanpat.
Thank you
A shout out to Bay Ridge Lexus they are -#1 I will definitely coming. Back to Lexus.. They were very fast.. And the waiting room is great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff
service
loved my experience. very helpful. I will be coming back there for anything my Lexus would need. The staff there was very professional. stress free
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with the service in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.