Reviews
Great Service
Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer service. I would definitely recommend them to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have offered my assistance to you. I am happy to learn that you were satisfied with the assistance in which I provided to you and I wish you continued luck with your vehicle! If you should ever require further help with your Lexus, please feel free to contact me at, (866) 813-1665. Bharrat Seenarain.
Maintenance
Brought my vehicle in for service. Was great service will return will always buy my car and service at Bay ridge Lexus will always recommend Lexus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of Ms. Kruithoff, Mr. Chan and I, thank you for taking the time to provide your feedback and recommendation. It is always my pleasure to assist you with your vehicle's servicing needs and I am glad that you were satisfied with the help in which I provided to you! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.
Great customer service!
Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal, Can not ask for a better customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the assistance in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Steve Chan.
Excellent staff
Excellent customer service! The staff at Bay Ridge Lexus exceeded my expectations. My service consultant Steve Chan did an exceptional job in making sure my concerns with my vehicle were taken care of in a timely and professional matter. He took his time to explain to me the work done and the work needed on my vehicle. Mr. Chan is by far one of the most professional consultants I've ever dealt with. I'd definitely recommend Bay Ridge Lexus Service Dept to anyone who doesn't expect anything less then perfect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to take this time to thank you for providing your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am happy to learn that you were satisfied with the help in which I provided you with and I wish you continued luck with your Lexus! If you should ever require further help with anything car related, please feel free to contact me at, (866) 813-1665. Steve Chan.
Trustworthy Advisor!!
I highly recommend Steve!! He's very professional and attentive. I've been to many dealerships who are crooks but Steve is the only person I can trust. Prices are very reasonable too. I've been to other dealerships that charges way more!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the help in which I provided you with and I wish you continued luck with your Lexus! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.
Service
Everyone is friendly and helpful. I tell all my friends and family members to go there. Great service. Price is reasonably and they will work with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback, it was my pleasure to have offered my assistance to you. I am glad that you were satisfied with your Service experience and I wish you continued luck with your Lexus! If you should ever require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. John Gaied.
VALUES A CUSTOMER'S TIME
I've bought and service my vehicles here for many years. While getting a great deal and exceptional service from the sales side is important, servicing my Lexus is just as or even more important. My go to guy Steve Chan always values my time! From the quick check in to Steve going over the work that needs to be done, he makes it seamless and most important a very trust worthy person to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing such wonderful feedback, it is always my pleasure to assist you with your vehicle's servicing needs. I am glad that you were once again happy with the help in which I provided you with and I wish you continued luck with your Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Steve Chan.
Best service dept I've been to!
I've been servicing my car at bay ridge Lexus for too long and been through my share of service advisors. Steve is the most knowledgable one I've ever encountered and also make sure things get done right. I've never had any surprises and everything is explained. I have not doubt at all that my car is getting the best possible maintenance when I bring it in. Steve is also genuine and cares about customer service, which is almost impossible to find nowadays. Don't hesitate to ask for Steve when you make an appointment for your next service appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the assistance in which I provided to you and I wish you continued luck with your Lexus! If you should ever require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.
Great service and very personal
People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience in which I provided to you and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.
Service
I bring my car there for service, never ever encountered a problem. Everyone is polite, friendly, and helpful. Best Lexus dealership in New York/New Jersey area. I recommend them to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to thank you for providing your feedback to us, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with the experience in which I provided you with and I wish you continued luck with your Lexus! If you should require further help with anything car related, please feel free to contact me at, (866) 813-1665. John Gaied.