Reviews
Oil Change
The work was done in a reasonable amount of time. Lester was very professional and explained what had to be be done at that time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was nice & professional, especially Chris Carter
A NO pressure experience indeed! I loved this the most by far. Talking to Chris Carter was like talking to an old high school buddy back in the day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfying! He did everything and more to help me...
Very satisfying! He did everything and more to help me and my family.. second vehicle bought at Sherman Dodge and both times they made us feel at home. All around the best. From the service department to the front office
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam is the BEST! !Patience, Kindness & Caring
I was referred to Sam through a friend. I came in and was immediately greeted and shown to my sales rep. Sam was informative, and friendly. We looked at different models of Jeeps, Sam gave me his professional opinion on each. I never felt forced or rushed into a decision. After flipping back and forth on Models and colors (such a patient man) I decided upon a Jeep Compass! I LOVE my new car! Thank you for getting me through it Sam!! Wish there were more stars to give!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Truck
I came into the Dealer not really knowing what to expect. I knew what I wanted and also what I felt comfortable Paying on a monthly Basis. The team made it Happen and I drove off in the Truck I have always wanted to own 2020 Laramie
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
New car
My salesman was really good and professional and he kept me close to where I wanted to be as far as my payments. I love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gladiator Support Group
Sam Garner a year back let us drive a Jeep Sahara. We really tried but bought a different brand for our needs. He never bothered us but was available if I needed anything. Information, coaching, details, schedules Sam was there. I email him and he lets me know his hours. We drop in, he comes out the back door like we’re old customers. We tell him Gladiator and what we need for tax reasons and other issues like size to fit in a garage and on and on. He says sit tight drink a water and oulls up my dream Gladiator. I bring him a trade and drive it and it’s quiet for our business needs. We drive it home and it fits the garage. We make an excellent trade in value and they make sure I am happy with cost. He explains everything with his manage Abe. What a great experience. Now we are Gladiators.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Armando was very informative and patient throughout the...
Armando was very informative and patient throughout the process which was great. I have and will continue to recommend Armando to friends and family. If you decide to go to Sherman, ask for Armando.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
London was awesome!
London was very helpful. She answered all of my questions and helped my daughter find the car she wanted. The process was quick and easy and I'd definitely go back. Only suggestion for used cars is get value of car before walking in. I probably paid a little too much, but that's more on me than the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not happy
They did not explane tax before l said yes to buy the suv did not give me any gas ran out on the way home no floor mat no Jack no spare tire
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car