Reviews
Wouldn’t wish this dealership on my worst enemy only time
Wouldn’t wish this dealership on my worst enemy only time you should be going here is if you’re pre-approved and it’s for a new car. They do not hold up there the end of their bargain. They don’t value their warranty and if you buy a used car and after it goes wrong after a month, they’ll tell you “it’s a used car. What do you expect?“
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had a problem with the service department on Saturday
Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
If you are looking for a good dealership, you might want
If you are looking for a good dealership, you might want to visit my new friend, Angelo, at Sherman Dodge in Skokie. I hesitated about traveling 41 miles to meet yet "another sales guy" to get an estimate on my accessible van that we used to transport my daughter in. I truly enjoyed my visit to Sherman Dodge yesterday! I've never said that about any other car dealer. Angelo was excellent. Each time he passed thru the waiting area, he had a genuine (not a sales-guy) smile and very informative about what was going on. By the time I left, I truly trusted him! I've already told several friends about the dealership (even though it's 40 miles away from where I live). Everyone agreed you do business right even when a sale is not involved! Thank you so much, Sherman & Angelo!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Congratulations on your new van, Maureen! We understand that buying a car can be stressful and at Sherman Dodge Chrysler Jeep RAM, we rejoice in knowing our team provides smooth experiences for our guests. In addition, Angelo is an incredible asset to the team and we feel grateful to know that he took great care of you! Please, never hesitate to reach out should you need future automotive assistance, our team would love to be of service!
great dealer to work with, great service and takes care
great dealer to work with, great service and takes care of me in making the deal, awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind feedback, Faris! We're thrilled to hear that you had a great experience with us and that our team was able to take good care of you throughout the process. It’s always our goal to provide top-notch service and make every deal as smooth as possible. We look forward to helping you with any future needs!
Thank you Julia L.
Thank you Julia L. for great service in purchasing our new car. I will recommend Sherman Dodge to others!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aggy, it's great to hear that your visit with Julia earned a five-star review! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!
Very glad I came to Sherman Dodge.
Very glad I came to Sherman Dodge. I had a great experience and Julia L helped make the process of buying a car easier. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That’s awesome, Sarah! We are very happy to hear you’ve had a positive car-buying experience with Julia! At Sherman Dodge Chrysler Jeep RAM we always want our customers to feel guided in the right direction and beyond satisfied with their purchases! We hope you never hesitate to reach out should you need future automotive assistance!
I had the pleasure of working with Julia L and had such a
I had the pleasure of working with Julia L and had such a wonderful experience. I will be recommending to buy a car from Sherman Dodge to others!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving such a great recommendation, Lmbruge! At Sherman Dodge Chrysler Jeep RAM, we work hard to make sure that all of our guests are taken care of and we are so glad to see that reflected in your experience with Julia. We look forward to working with you again in the future!
I had a wonderful experience buying my car here!
I had a wonderful experience buying my car here! Julia L was a pleasure to work with and did an amazing job walking me through the entire buying process. Thank you to everyone who helped me get my Wrangler 🩷
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Jeep Wrangler! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We’ll make sure that Julia knows how pleased you are with their service. Safe travels and we sincerely hope you enjoy every single mile in your new Jeep!
I had a bad experience last time i went here 5 years ago.
I had a bad experience last time i went here 5 years ago. Decided to give it a chance again and was not disappointed. New atmosphere! Vivian the internet sales manager was great from start to finish
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was skeptical at first but Vivian and her management
I was skeptical at first but Vivian and her management team helped me through the process. Was very transparent about everything! Loved seeing the family atmosphere they have here! Definitely would recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car