Reviews
great as always
We have purchased and leased cars from this dealership for at least a decade. They are friendly, knowledgeable, and courteous. the facility is clean and welcoming, not to mention conveniently located.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience with us. It is a pleasure to hear that you have been working with our team for the last 10 years and have always had friendly, courteous experiences with our team. If you have any questions, please feel free to give us a call. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603
Outstanding experience.
I recently leased an LS 500 from Rallye Lexus. Bob Heyman, the salesman I've been dealing with for 30 years was outstanding as ever. There are no words to express the type of service I get from Bob and the entire Rallye Lexus team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. It is a pleasure to know that you have been working with Bob for the past 30 years and that he has always provided you with great assistance. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603
Best experience....Amazing salesman
I’ve been coming here for 18 years. Always the best experience to work with Bob Hyman. I wouldn’t shop for a vehicle with anyone else!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive feedback with us. We truly appreciate your loyalty to our company and look forward to bringing you more great experiences in the future. Please feel free to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603
I had great experience with all services in Rallye lexus.
I leased from Rallye Lexus six cars and bought my last car. The staff members in this dealership exceptional, pleasant and helpful. Twice I had experience with Mr. Antony Costanzo and for my last 3 cars I was dealing with Mr. Richie Repanes. They both are professional and courteous and very trustful. Mr Repanes was always available for contact and any help during this years. I feel that in Rally lexus I treated as a family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us. We truly appreciate your loyalty to our company and are so happy to hear that our staff provided you with such exceptional experiences. If you have any questions, comments, or concerns, please do not hesitate to reach out. We look forward to seeing you in the future!
Great experience!
I had a great experience at Rallye Lexus. Richie and Tony were wonderful to work with and make sure I got what I wanted and walked away happy! I would definitely return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. We are so happy to hear that Richie and Tony were of great assistance throughout your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603
Great service experience
Super quick and friendly service. Everything explained clearly. Issue was resolved seamlessly. I’ve had BMW ‘s and Mercedes Benz’s in the past. This Lexus dealership exceeds my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing us with your positive feedback! It is a pleasure to hear that our team was of great assistance and exceeded your expectations. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603
Very happy overall!!!
Completely satisfied! Every person involved was professional and courteous. Strongly recommend this dealership! Thank you Paul Ok. Sorry forgot your manager and finance guy name. Thank you all guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive feedback with us. We are so happy to know that you are satisfied with your sales visit and have your recommendation. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603
Body work
I was happy with the work they did to my car but I’m not happy that they stole my sunglasses Well I’m hoping that they can make a right for me and reimburse me for my sunglasses back I choose to take car to Lexus for a reason so I can have peace of mind i should my car to mom or pop shop but I chooses Lexus because of the customer service and a quality of work please all I want from you guys to reimburse me for my glasses
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Professional and Personalized
I've been a Rallye Lexus customer for 20+ years of leasing, but my experience with Kevin on a pre-owned purchase this last month has been MORE than exceptional!!!...Kevin's time,energy and peserverance found me the PERFECT car!!!...His communcation, follow-up and knowledge reassured me I was making the right decision!!! .....Thank you Kevin!!! ??
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this thoughtful review with us. It is a pleasure to hear that you have been a Rallye Lexus customer for over 20 years, we appreciate your loyalty! It is so great to know that your experience while working with Kevin was so exceptional. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603
Outstanding Experience
Went here on a whim not expecting to buy a car. Was introduced to Kevin Losee. He was so impressive and knowledgeable that I ended up leaving with a different car than I drove there in! Everybody I delt with was exceptional! Who leaves a dealership these days smiling? Rallye Lexus customers. That’s who.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide us with your review! It is a pleasure to hear that your experience went so well while working with Kevin and that he provided you with such great assistance! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!