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Rallye Lexus

4.8
(2,924 reviews)
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2024 state dealer award View 11 awards
2024 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (516) 916-5045 (516) 916-5045
Used (516) 629-5731 (516) 629-5731
Service (516) 916-5036 (516) 916-5036

Reviews

4.8
(2,924 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rallye Lexus from DealerRater.

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5.0

I had my granddaughter with me, and they had me in and

I had my granddaughter with me, and they had me in and out within an hour! Now that’s what I call service!

5.0

I had my granddaughter with me, and they had me in and

I had my granddaughter with me, and they had me in and out within an hour! Now that’s what I call service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Ted was great.

Ted was great. Walked us through the buying process and answered all our questions. We are very pleased with the whole process. It was seemless

5.0

Ted was great.

Ted was great. Walked us through the buying process and answered all our questions. We are very pleased with the whole process. It was seemless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Joanna was great.

Joanna was great. I love all their service advisors. I will be coming back for their excellent service.

5.0

Joanna was great.

Joanna was great. I love all their service advisors. I will be coming back for their excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Everyone was very curtious and helpful.

Everyone was very curtious and helpful. I really like the video being recorded when the mechanic was working on my car

5.0

Everyone was very curtious and helpful.

Everyone was very curtious and helpful. I really like the video being recorded when the mechanic was working on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team, Lily. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

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5.0

My experience at Rallye Lexus is your guys have excellent

My experience at Rallye Lexus is your guys have excellent services that I have never seen before! Thanks!

5.0

My experience at Rallye Lexus is your guys have excellent

My experience at Rallye Lexus is your guys have excellent services that I have never seen before! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out, David. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

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5.0

Fue una magnifica experiencia son muy justos en precio y

Fue una magnifica experiencia son muy justos en precio y tiempo , altamente recomendado espero tener otra oportunidad en hacer negocio con ellos

5.0

Fue una magnifica experiencia son muy justos en precio y

Fue una magnifica experiencia son muy justos en precio y tiempo , altamente recomendado espero tener otra oportunidad en hacer negocio con ellos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

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4.0

Friendly staff , clean environment.

Friendly staff , clean environment. Salesperson was knowledgeable. Car pick up was promised and delivered as such.

4.0

Friendly staff , clean environment.

Friendly staff , clean environment. Salesperson was knowledgeable. Car pick up was promised and delivered as such.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

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5.0

Good Service thank you.

Good Service thank you. Nice people. I like having my car washed at the time of service

5.0

Good Service thank you.

Good Service thank you. Nice people. I like having my car washed at the time of service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Michele, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus; we look forward to having you as a valued customer for many years! James Quinlan 516-676-8686

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5.0

So well run ,Danny went above.

So well run ,Danny went above. And beyond to move to my house to help me with my electric charger

5.0

So well run ,Danny went above.

So well run ,Danny went above. And beyond to move to my house to help me with my electric charger

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sandra, It's fantastic to hear that Danny provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye Lexus! Stefanie Horn 516-676-4000

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5.0

Friendly and professional.

Friendly and professional. Also very knowledgeable about their product. They worked with me to get to the price point I needed to buy the car.

5.0

Friendly and professional.

Friendly and professional. Also very knowledgeable about their product. They worked with me to get to the price point I needed to buy the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Rallye Lexus. Paul, James, and Juan appreciate your business and hope to see you again soon! Stefanie Horn 516-676-4000

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