Reviews
Had a great experience with Rallye Lexus and especially our sales person Lauren Hu. She was extremely knowledgeable and caring of our wants and desires in regard to our vehicle and concerns. Highly recommend her.
Had a great experience with Rallye Lexus and especially our sales person Lauren Hu. She was extremely knowledgeable and caring of our wants and desires in regard to our vehicle and concerns. Highly recommend her.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision. When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again a breeze. I cannot recommend Lauren enough and will only ever purchase from her. Do yourself a favor and ask for Lauren!
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision. When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again a breeze. I cannot recommend Lauren enough and will only ever purchase from her. Do yourself a favor and ask for Lauren!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The entire staff answered all our questions with regards In choosing this new vehiclein choosing the be
The entire staff answered all our questions with regards In choosing this new vehiclein choosing the be
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had an amazing experience at Rallye Lexus, and I can’t say enough great things about our salesperson, Ned. From start to finish, he was professional, knowledgeable, patient, and genuinely focused on helping us find the right vehicle without any pressure. Ned took the time to answer all of our questions, explain every option, and made the entire process smooth and stress-free. His communication was excellent throughout, and he went above and beyond to ensure we were comfortable and confident with our decision. Buying a car can sometimes feel overwhelming, but Ned made it enjoyable and easy. If you’re considering a Lexus, I highly recommend asking for Ned. His customer service is truly top-notch, and he made this one of the best car-buying experiences we’ve ever had. Thank you, Ned, and the entire Rallye team for such outstanding service!
I had an amazing experience at Rallye Lexus, and I can’t say enough great things about our salesperson, Ned. From start to finish, he was professional, knowledgeable, patient, and genuinely focused on helping us find the right vehicle without any pressure. Ned took the time to answer all of our questions, explain every option, and made the entire process smooth and stress-free. His communication was excellent throughout, and he went above and beyond to ensure we were comfortable and confident with our decision. Buying a car can sometimes feel overwhelming, but Ned made it enjoyable and easy. If you’re considering a Lexus, I highly recommend asking for Ned. His customer service is truly top-notch, and he made this one of the best car-buying experiences we’ve ever had. Thank you, Ned, and the entire Rallye team for such outstanding service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Tony at Rallye Lexus is the best! He is so easy to work with and didn't make buying a new car stressful. He patiently answered my questions and found me the perfect car. I would buy from them again
Tony at Rallye Lexus is the best! He is so easy to work with and didn't make buying a new car stressful. He patiently answered my questions and found me the perfect car. I would buy from them again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It was pleasant and cordial conversation and technical assistance was superb. All was to the point and good atmosphere.
It was pleasant and cordial conversation and technical assistance was superb. All was to the point and good atmosphere.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Highly conscientious and responsible service, high-level automotive maintenance expertise, and the provision of precise, relevant information.
Highly conscientious and responsible service, high-level automotive maintenance expertise, and the provision of precise, relevant information.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you highlighting our team’s attentive care and expertise during service on your Lexus ES 350. Mike is glad our maintenance and clear communication met your expectations. We look forward to assisting you again. John Tetta 516-676-4000
Gave update regularly and provide opportunity for feedback which is great service, glad to be your customer
Gave update regularly and provide opportunity for feedback which is great service, glad to be your customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Maria and our team provided regular updates and invited your input during your Lexus NX 350h service. Thank you for choosing us as your service provider. We look forward to assisting you again. John Tetta 516-676-4000
Great service knowledgeable sales and leasing consultants as well as finance manager. Prompt service. Everything explained
Great service knowledgeable sales and leasing consultants as well as finance manager. Prompt service. Everything explained
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s fantastic to hear our sales, leasing, and finance teams guided you so well through your Lexus UX 250h purchase. We appreciate you highlighting their prompt service and clear explanations. Thank you for choosing us. John Tetta 516-676-4000
Frank Politi made the whole car buying experience easy and stress free. Great customer service! The car is beautiful! I look forward to servicing my vehicle there and in your new facility.
When purchasing my car from Rallye Lexus, the transaction was easy, ran smoothly and explained well. Overall a great service and buying experience!
When purchasing my car from Rallye Lexus, the transaction was easy, ran smoothly and explained well. Overall a great service and buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re pleased to hear your purchase of the used Lexus NX 350h went smoothly and everything was explained clearly. Thank you for sharing your experience. Enjoy driving your new Lexus! John Tetta 516-676-4000