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Rallye Lexus

(3,234 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (516) 916-5045 (516) 916-5045
Used (516) 629-5731 (516) 629-5731
Service (516) 916-5036 (516) 916-5036

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Reviews

(3,234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rallye Lexus from DealerRater.

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My experience at Ralleye Lexus was pleasurable.

My experience at Ralleye Lexus was pleasurable. Unfortunately Syed Ali was not available to complete my sale. Paul was fantastic. He explained everything I needed to know about my purchase He described all the "extras" available both immediately and for the future. I would recommend Ralleye to my friends and family.

My experience at Ralleye Lexus was pleasurable.

My experience at Ralleye Lexus was pleasurable. Unfortunately Syed Ali was not available to complete my sale. Paul was fantastic. He explained everything I needed to know about my purchase He described all the "extras" available both immediately and for the future. I would recommend Ralleye to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Here at Rallye Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Tetta 516-676-4000

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Rallye Lexus‘s great, great, great, great, great, great

Rallye Lexus‘s great, great, great, great, great, great great great great great great great!

Rallye Lexus‘s great, great, great, great, great, great

Rallye Lexus‘s great, great, great, great, great, great great great great great great great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

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Excellent very professional service.

Excellent very professional service. Your staff are always ready to help and very kind. You waiting area is clean and well stocked. Service was completed in a timely manner and updates on vehicle progress was greatly appreciated. Keep up the good work!

Excellent very professional service.

Excellent very professional service. Your staff are always ready to help and very kind. You waiting area is clean and well stocked. Service was completed in a timely manner and updates on vehicle progress was greatly appreciated. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

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I want to extend my heartfelt thanks to Rallye Lexus and

I want to extend my heartfelt thanks to Rallye Lexus and especially Joanna Oates for their incredible responsiveness and care. I reached out with a service request and was met with speed, professionalism, and a level of kindness that made the whole experience feel seamless. Joanna, your follow-through and attention to detail didn’t just meet expectations you drove right past them. You’ve done so much, and I’ve thanked you so often, I think I need to invent a new word just to do it justice: gratifabulous, because you’ve truly earned both. Thank you again for turning a routine service into something that felt personal and exceptional. Rallye Lexus, you’re lucky to have Joanna, and I’m lucky to have her help too!

I want to extend my heartfelt thanks to Rallye Lexus and

I want to extend my heartfelt thanks to Rallye Lexus and especially Joanna Oates for their incredible responsiveness and care. I reached out with a service request and was met with speed, professionalism, and a level of kindness that made the whole experience feel seamless. Joanna, your follow-through and attention to detail didn’t just meet expectations you drove right past them. You’ve done so much, and I’ve thanked you so often, I think I need to invent a new word just to do it justice: gratifabulous, because you’ve truly earned both. Thank you again for turning a routine service into something that felt personal and exceptional. Rallye Lexus, you’re lucky to have Joanna, and I’m lucky to have her help too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

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I had an unpleasant experience with this dealership 24

I had an unpleasant experience with this dealership 24 years ago. I never forgot it. I went on to buy 3 Lexus from Smithtown Lexus. Was planning to buy my 4th Lexus at Southhampton Lexus where my favorite salesman was now working. When I called him he said he was now working at Rallye. So. I reluctantly went there. There is no one like Abbas Rajani. He is so knowledgeable, so helpful, (sincerely and genuinely) not fake car salesman mode. .He goes out of his way for each and every customer. It’s very apparent. Rallye is very fortunate to now have him on their team. It would be a surprise if he doesn t rise up through the ranks. Just as he did at Smithtown. He is a pivotal asset.

I had an unpleasant experience with this dealership 24

I had an unpleasant experience with this dealership 24 years ago. I never forgot it. I went on to buy 3 Lexus from Smithtown Lexus. Was planning to buy my 4th Lexus at Southhampton Lexus where my favorite salesman was now working. When I called him he said he was now working at Rallye. So. I reluctantly went there. There is no one like Abbas Rajani. He is so knowledgeable, so helpful, (sincerely and genuinely) not fake car salesman mode. .He goes out of his way for each and every customer. It’s very apparent. Rallye is very fortunate to now have him on their team. It would be a surprise if he doesn t rise up through the ranks. Just as he did at Smithtown. He is a pivotal asset.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

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Always pleasant courteous and complete job in timely

Always pleasant courteous and complete job in timely manner.. card comes back in tip top shape. Nice and clean.

Always pleasant courteous and complete job in timely

Always pleasant courteous and complete job in timely manner.. card comes back in tip top shape. Nice and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

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It's always a pleasure working with Joanna, Jim, Michael

It's always a pleasure working with Joanna, Jim, Michael M, Ryan and the rest of the Rallye Lexus team. Rallye Lexus is very lucky to have these individuals representing their brand, as they all take pride in their work and it shows! I love my Lexus vehicle and the excellent service I have received over the years.

It's always a pleasure working with Joanna, Jim, Michael

It's always a pleasure working with Joanna, Jim, Michael M, Ryan and the rest of the Rallye Lexus team. Rallye Lexus is very lucky to have these individuals representing their brand, as they all take pride in their work and it shows! I love my Lexus vehicle and the excellent service I have received over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

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Tony, Paul, and Rallye made leasing our new RX350

Tony, Paul, and Rallye made leasing our new RX350 experience perfect. This is our third RX350 leased from Rallye. We won’t lease from any other dealer. Highly recommended

Tony, Paul, and Rallye made leasing our new RX350

Tony, Paul, and Rallye made leasing our new RX350 experience perfect. This is our third RX350 leased from Rallye. We won’t lease from any other dealer. Highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! John Tetta 516-676-4000

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The people who work there are top flight know the

The people who work there are top flight know the customer and know there product in particular Joann Oats is spectacular

The people who work there are top flight know the

The people who work there are top flight know the customer and know there product in particular Joann Oats is spectacular

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

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Always nice experience from scheduling to service date,

Always nice experience from scheduling to service date, ability to call and get help sldo

Always nice experience from scheduling to service date,

Always nice experience from scheduling to service date, ability to call and get help sldo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

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