Reviews
This is my second purchase of a vehicle and the process
This is my second purchase of a vehicle and the process has always been great. Stan is the absolutely best! He’s so knowledgeable and is so attentive to your needs. A+++
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!
I recently purchased a 2024 lincoln nautilus and I
I recently purchased a 2024 lincoln nautilus and I couldn't be happier! My salesman Dan was kind, engaging, patient, and extremely helpful!! Finance was exemplary! I used to work for dealerships and understood how the process used to go. This was a fresh and amazing take and im happy to have had the experience. I'd recommend Hempstead Lincoln to anyone looking to buy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chantel - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!
Had another great experience getting a vehicle from
Had another great experience getting a vehicle from Hempstead Ford and working with Dimitri. He helped us get into the vehicle we were looking for and one of the reasons why we went back knowing we will be working with Dimitri again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!
I have been bringing my vehicle in for service since I
I have been bringing my vehicle in for service since I purchased it in 2017. I am very impressed with your Service Dept. I would bring my vehicle in and wait…always was done in a timely manner. I just took advantage of your valet service and Love It! You have a Great Service Dept.! I would highly recommend it!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roxy - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!
I met with Justin Chen to discuss lease options.
I met with Justin Chen to discuss lease options. He was extremely friendly, and polite. And very knowledgeable about each car he showed me . He listened to all of my needs He did not try to upsell me. He did not harass me with phone calls . I highly recommend him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joy - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!
Good and Professional In all aspects in services
Good and Professional In all aspects in services Excellent I Liked it .and thank you for the attention
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luis - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!
I brought my car in for an oil change with an
I brought my car in for an oil change with an appointment. It took a little over two hours, I was getting ready to take my car out of there and go somewhere else. The guy told me the car is done and they will be bringing it up shortly. The guy came out, handing me my paperwork and said your car is outside. I went out there it was nowhere to be seen. I waited and waited and then looked and my car was going through the car wash! They usually ask if you want your car washed I always tell them no. Total for my cars oil change took 2 1/2 hours. Unacceptable!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The wait time at a dealership can be longer compared to a local oil change shop. This is because we have certified technicians performing a thorough multipoint inspection on every vehicle, ensuring the highest quality care. Additionally, we offer complimentary car washes and aim to provide a personalized experience for each customer. We apologize if the wait was longer than you expected and hope that, overall, you were satisfied with the service provided.
2 1/2 hours for an oil change is ridiculous especially when I had an appointment. Nothing can be done now other than you speaking to your employees and managing their time.
Mr Stain helped us a lot to find a reliable vehicle .
Mr Stain helped us a lot to find a reliable vehicle .recomend them for everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!
Loved valet service , Samantha Estevez was nice,
Loved valet service , Samantha Estevez was nice, professional and helpful and answered all my questions, and received a video from the mechanic explaining what the problem was and what the solutions were to fix the problem, also the gentleman who brought my car out was nice and had a great attitude,I will definitely be using your services again! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ricardo - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!
Efficient and pleasant service.
Efficient and pleasant service. Friendly employees. Valet service communication was great Will use again end
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!