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Hempstead Ford Lincoln

(2,195 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,195 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hempstead Ford Lincoln from DealerRater.

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Professional, courteous, personal attention.

Professional, courteous, personal attention. My experience in trading in my Edge and in buying a new 2025 Ford Escape, was an easy process. All was handled in an efficient manner. I received my new car within a few days. Special thanks to Mr. Carter for all his diligence. This is the second automobile I have purchased through Hempstead Ford Lincoln. My experience including servicing of my vehicle has always been a good one. There is no other dealership I would go to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Another great experience while servicing my Lincoln.

Another great experience while servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nick - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Dealer response

Nick - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

We had a great experience at Hempstead Lincoln with

We had a great experience at Hempstead Lincoln with Justin Chen. He was patient, courteous and extremely helpful. Would recommend him and the dealership to all friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Julienne - Thank you so much for taking the time to leave us a positive review! We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Dealer response

Julienne - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

We had a mechanical issue with our leased car near the

We had a mechanical issue with our leased car near the end of lease—they took our car back and got us into a new vehicle right away. Overall, a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

David - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Very easy & pleasant process.

Very easy & pleasant process. J.C. always treats me well. Charlie D. great in service and Bobby J. great in after sale. They made the process simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Alexander, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hempstead Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

not happy.

not happy. car has been in the shop for 2 weeks after i bought it less than 2 months ago.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very sorry to hear about this. Please contact the Service Manager, Oliver Czavar, at your earliest convenience so we can discuss this more. Thank you. Oliver Czavar: hempflservice@gmail.com 516-483-7200 EXT 101

Dealer response

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (516) 483-7200 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Work with Rich funny guy all business, but pleasant got

Work with Rich funny guy all business, but pleasant got me taken care of fairly quickly no complaints Hopefully my next experience will be just as quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Carmine is very nice and helpful.

Carmine is very nice and helpful. I would like to recommend him to ppl who’s looking for a sales person for help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

The Dealership was very helpful and supportive.

The Dealership was very helpful and supportive. Mr. Berto was excellent. I am very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Karen Was Excellent!

Karen Was Excellent!!! Got Me In And The Vehicle Serviced!!! Very Happy With The Wat Karen Handled The Appointment!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!