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Hassett of Wantagh

(1,144 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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jordan schien was great.

jordan schien was great..very helpful and professional i would recommend him to anyone looking to buy a ford...thanks jordan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars and for highlighting Jordan! We are so glad you had a good experience.

Waited over two weeks for an appointment finally bring my

Waited over two weeks for an appointment finally bring my car in Friday 8:30 am and left I was informed I would be notified when car was ready by 4:45 no call I called them and was told my car had not even been looked at and they were closing at 5:45 . I was offered two options come and pick up car make another appt for service or leave the car there over the weekend and perhaps it would get fixed sometime next week. Extremely bad business. When I arrived it took 10 minutes before anyone acknowledged my presence no apology for wasting my time and car still not done . I would advise anyone considering them go at your own risk. I will move on and find a Ford Dealership that appreciates my business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
9 people out of 9 found this review helpful.
Dealer response

Hi, would you please call the Service Manager, Kyle Greenwood at 516-785-7800 ext 427? We cannot locate your records using Lady Tee and Kyle would like to have a conversation with you about your experience.

I had an excellent experience with Jordan.

I had an excellent experience with Jordan. His attention to detail is far beyond anyone salesman I have ever worked with. I definitely plan to be a return customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars and highlighting Jordan as well! We are glad you plan to return to Hassett for your next car.

This is my 2nd vehicle order with Jordan.

This is my 2nd vehicle order with Jordan. Jordan is very knowledgeable and professional throughout the purchasing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars and for highlighting Jordan! Glad you came back to Hassett for another car purchase.

Great people work well for you to have good deals and

Great people work well for you to have good deals and making sure that everybody is satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! We hope you enjoy your new car.

Absolutely best customer service with salesman, Jordan

Absolutely best customer service with salesman, Jordan Shein. I would definitely recommend to all friends and family on the market for a new vehicle. A++++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting Jordan Shein and we are happy he helped make this such a great experience for you. Thanks for the five stars!

Excellent service!

Excellent service! This is my third time leasing with Jordan at Hassett. My wife also just leased for the first time with he and Hassett. Friendly, involved and knowledgeable. Found us the right car in the right price range. Nithing hidden. A variety of budgets were offered and examined. I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! We understand it is a big decision when you purchase your car and we are grateful to have been chosen. Thank you for highlighting Jordan.

We had a great experience with our Ford Explorer and

We had a great experience with our Ford Explorer and became repeat customers. We’ve had issues with the insurance, but grateful that the our sales person Jordan went above and beyond to help resolve the issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a great review and acknowledging Jordan! Enjoy your new Ford Explorer.

Jordan Shein was perhaps the most knowledgeable salesman

Jordan Shein was perhaps the most knowledgeable salesman I have ever dealt with in all the car purchases/leases I have executed. I had ordered a Mach 1 which Jordan felt that since there was no indication as to when the car would be built, I was in danger of having my order cancelled by Ford. He had brought to my attention another Mach 1 which was delivered to the Dealer stock. He called to explain the situation. I promptly visited the dealership and was able to accept this car and cancel my original order. Had it not been for Jordan, I would have wasted several months and would probably have to begin the process over. He arranged with other dealer staff an exception to normal protocol so that I was able to take delivery on a Sunday which made the process easier for me. Upon delivery, Jordan took all the time needed to fully explain all the functionality on the car and was thorough until I understood each setting. I am very please with my new car. Since I recently retired, this was a retirement present to myself, so it was an extra special purchase. I would recommend Jordan to anyone I know who is planning on getting a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience. Thank you for highlighting Jordan Shein! We sincerely value your business and look forward to your next visit!

I am so happy to have found this dealership!

I am so happy to have found this dealership! We have leased here and now have purchased 2 vehicles. Jordan Shein is a pleasure to do business with as are the entire staff. Jordan is everything you need in a salesperson: friendly and out going, knowledgeable, thorough and patient!! We felt we were in very good hands and our car shopping experience was as good as it gets. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting Jordan Shein and we are happy he helped make this such a great experience for you. Feel free to reach out to us if you need anything. Have a wonderful day!

Consumer response

My husband purchased a vehicle as well; can you please send him a dealer rater survey @ wilfredol392@hotmail.com. Thanks