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Hassett of Wantagh

(1,147 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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Did a fine job with recall problem. Although less then...

Did a fine job with recall problem. Although less then thrilled with the grease and dirt left on my drivers side seat. Service tech never covered the seat ot steering wheel when the where in my vehicle. First time I was ever there and if this is the way they handle my vehicle I will not go back or recommend them to anybody. Especially in this day and age with covid19 all parts of my vehicle should have been covered. Obviously they give very little attention to health and safety.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Great Customer Service

I worked with Jordan Shein to lease my 2020 Lincoln Corsair and had a wonderful experience. Everything from looking at the car to picking it up to drive it home was seamless. I never felt pressured by Jordan or anyone else to purchase something that did not meet my needs. Everyone was friendly and helpful and Jordan really took the time to explain all of the features of the vehicle to me when I picked it up. I would highly recommend Hassett Ford and Jordan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Courtney. We'll be sure to pass along the kind words to Jordan and the team. Thank you and we hope to see you again!

Our salesman, John Fanuzzi, made it the best and easiest...

Our salesman, John Fanuzzi, made it the best and easiest car buying experience ever! We recently leased a 2020 Ford Explorer and purchased a 2019 Ford Edge. His years of knowledge and experience in auto sales is outstanding! We would highly recommend him. A shout out to Lizzy and Scott - who both were also great! We will absolutely be a returning customer to Hassett when our lease is up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kathy, thank you for your kind words and congratulations on your new Explorer! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

John was recommended to us by a family-friend, and we...

John was recommended to us by a family-friend, and we could have been more pleased with our experience! From the very beginning, John was very friendly, knowledgeable, dedicated, and always did what he could to ensure our satisfaction. He truly went above and beyond and was anything but your "typical car salesman." He is a fine gentleman, and I would highly recommend him to all I know! I leased the Lincoln Corsair, and not only was the sales experience enjoyable, but the car is phenomenal as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

John has been fantastic throughout the lease process-...

John has been fantastic throughout the lease process- this is my 3rd car with him at Hassett and I would recommend him and the dealership to all my friends and family! Scott also was great to work with finding accessories for my new car and making all the paperwork very easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Was great almost good.. BUT vehicle (2019) was...

Service Was great almost good.. BUT vehicle (2019) was VERY VERY Dirty.. papers,lighter, bottle etc.. even a knob missing. vehicle should have been detailed

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Escape is Fixed. The problem - the ac leak at manifold...

My Escape is Fixed. The problem - the ac leak at manifold - line was now leaking from the weld at the babble. Apparently resulted in a design flaw. The service was complete and I am satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the 4th vehicle that I have bought form Jordan at...

This is the 4th vehicle that I have bought form Jordan at Hassett. He is a pleasure to deal with and knowledgeable about what he is selling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the moment I walked into the dealership they made me...

From the moment I walked into the dealership they made me feel comfortable. Having practiced social distancing they still make you feel welcome. Having met with the salesperson Jordan Shein, he heard what my desires in a vehicle was and the price point I wanted. Within a half hour a deal was made. Upon delivery of the vehicle Jordan spent an appropriate amount of time to orient me with all of the personalized settings which needed to be set. He surely knows customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Hassett Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Have a nice day.

Alex was a pleasure to work with. Made leasing my new...

Alex was a pleasure to work with. Made leasing my new Corsair a wonderful process. He is knowledgeable, personable and worked to get me what I needed. I couldn't ask for a smoother process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.