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(425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Nemer VW of Latham from DealerRater.

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We really appreciated Joshua spending time with us. The...

We really appreciated Joshua spending time with us. The process to make the best purchase can sometimes be difficult, but with Josh it was an informative, unpressured, friendly experience. I'd recommend Nemer or Joshua to friends or family based on an overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
4 people out of 4 found this review helpful.

Extremely pushy. Tried to low ball me on my trade. ...

Extremely pushy. Tried to low ball me on my trade. Would not tell me the interest rate they wanted to charge me when I asked about financing. Would only show me the most expensive models in the lot. Still I put a hold on a car by giving them a refundable $1000 deposit. When I got my VW from another dealer (who gave me more than twice for my trade), it took me 2 visits, 2 sales staff and about an hour to get my $$ back.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

I have had two services experiences and they have both...

I have had two services experiences and they have both been great. From the door I was greated with a smile and my work was completed in ample time. The waiting area was also suitable with a tv, reading material and a couch. I will come back and trade my current car or purchase a new car from Nemer if I am in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Service team has been very helpful, part department knows...

Service team has been very helpful, part department knows their stuff. After my car had a problem I spoke with mike in the service deparment, he was very helpful and also mention the recalls my car had, Eventhough I did not buy the car at Nemer, they were willing to help as if I was one of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I would like to see more cleaner when the work is done. I...

I would like to see more cleaner when the work is done. I get some dirty steering wheel and overhead door, and my wife was very upset about it. also, i would like to see the price is lower and more options. also, I would like to see the services more friendly smile and more communicating with the customers about how the work progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love the show room. I love the drive and feel of a...

I love the show room. I love the drive and feel of a volkswagon and I forgot, when I was a teenager my Mother owned a vw bug. I even took one of my drivers test in it. It was an orange semi automatic. I loved that car. And!!! I love my new Jetta wagon!!! New it's a year and half old now but it still feels like new to me!! I'm trying to get my Husband to buy a Volkswagon as well. He needs a utility vehicle, something with a tow package so if you want to call us with any deals that are going on....we(you and me) just may be able to convince him to buy a new car. I really want him to have a new car. Can you tell!! and! I think it should be a Volkswagon!! So, in two words about Volkswagon and my experience, Totally Satisfying!! Mary Stewart

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have taken two VW vehicles to Nemer Volkswagon for...

I have taken two VW vehicles to Nemer Volkswagon for repairs over the past 4 years. One vehicle was very old. The sales staff was always extremely thorough in describing to me what needed to be done and why. They made it convenient to get an appointment and always kept me apprised of the repair schedule. I would recommend this superb srevice to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I was very impressed with Nemer Volkswagen dealership,...

I was very impressed with Nemer Volkswagen dealership, and particularly with the sales person Joshua Masigla. He was very polite and attentive in answering all of my questions to ensure great customer service. I did not feel pressured and he was very friendly and easy to work with on all terms of the car offer. I had a great overall experience and would highly recommend contacting Joshua at the dealership for a great deal on a Volkswagen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

went to dealership to look, had no intention of buying...

went to dealership to look, had no intention of buying always loved jettas. they didnt have the black on black i wanted so kidded with them, kept saying no when they showed some vehicle, was during the cash for kluners campaign. had jeep to trade in. he found what i wanted and got it for me. was friendly, helpful and follow up was great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought a new VW Golf and was very happy with it. I was...

I bought a new VW Golf and was very happy with it. I was given a loaner while I waited for it to arrive. The dealership gave me a reasonable price on the car and everything went smoothly. The car has been terrific. The dealership contacts me regularly for additional support/service. I was glad to have purchased my new car at Nemer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.