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New Country Lexus

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)
2017 consumer dealer award
View 1 awards
2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Country Lexus from DealerRater.

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new is 250 purchase

excellent sales rep nick outstanding job!!!! service was professional and was very courtesous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Had a very good experience here--I went in to buy a used car and was helped by Angel Castro who was very professional and helpful. There was no pressure at all, and the process was smooth fast and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Car Buying Experience Ever!

I have purchased more than 10 new cars in my lifetime from various dealers in the Capital District. I will never ever go anywhere else again. This was the best experience ever. My salesman, Talas Rogers, was knowledgeable about the product and did not try to sell me something above what I wanted. He gave me a great deal! Fair and honest. I was just 'looking' at the Lexus ES350 on a Friday afternoon and ended up picking up my new car on Saturday morning. Wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience at Latham Lexus Dealer

Spent the day looking for used cars to replace a car. Was helped by Nick Rhoades, who provided great knowledge, exceptional customer service, and gave good advice. We test drove a couple of options and decided on the IS as a solution to what we were looking for. Would defintely recommend both Nick and Latham Lexus to friends and/or family that are looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Nick was a tremendous help with ensuring a smooth and hassle free buying process. He was knwledgeable and courteous, which ended in a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New RX350 received on March 31 of 2014

New RX350 purchased on March 31 of 2014 is awsome. Great sevice throuought the process. Sales Rep, Nick Rhodes sis a great job. Not bad for a 24 years old kid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT SERVICE JUST GOT A NEW ES ITS GREAT

NICK WAS OUR SALES ASSOCIATE AND HE TOOK GREAT CARE OF US, WE ENDED UP GETTING THE 2014 ES

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Buisiness Dealing with New Country

Nick Rhoades allowed me to get familiar with the car so I could make a valid decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car.com courtesy review

Bridget and I were greatly impressed by the sales consulants,especially Angel Castro and Nick Rohades that we dealt with at New Country. They were very helpful in their knowledge of the ES 350 and thoroughly going over its many useful features. We were also impressed by the spacious and smart look of all your facilities. Thank you again for your aid in helping us make our decision to purchase this vehicle which we look forward to enjoying for many years to come. Bob and Bridget Schacter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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(Awesome Service) New Country Lexus

I am writing this review to tell you what a wonderful experience I had at New Country Lexus. The dealership treated me like royalty and the sales consultant was very helpful and professional. They did'nt pressure me into buying anything, but helped me pick out the right vehicle to meet my family's needs. I was so pleased with the service that I recieved from New Country Lexus, that I've referred family and friends there. I would personally like to thank Mr. Jashaad Worthen for his hard work, professionalism and dedication in helping me find the right luxury vehicle. We are loving the Lexus GX460!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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