Reviews
Thomas Dodge gets an A+ for sales & service. Pleasant...
Thomas Dodge gets an A+ for sales & service. Pleasant transaction all the way from General Manager, Sales Manager, Salesman Joe Heisler and financing department. I recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Dennis and Kelly! Thanks so much for your shout-outs about our Sales Team at Thomas Chrysler Dodge Jeep Ram Highland and for your all-around five-star rating. Enjoy your new car!
I gave 4 for the amazing female blonde service advisor!!!...
I gave 4 for the amazing female blonde service advisor!!! I shouldn't have have to go in for electrical malfunctions when I have 1300 miles!!!! I love Mopars, but the electrical issues are definitely below par
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, I appreciate your feedback regarding your service experience. Given the opportunity, I would like to speak with you about your experience further. Please contact me at your earliest convenience. Thank you, Jimmy Thomas 219-924-6100
Nice to work with Robert. Came in on day off to get...
Nice to work with Robert. Came in on day off to get things taken care of. Spent all the time I needed to answer all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thanks so much for your shout-out about us at Thomas Dodge Chrysler Jeep Ram and for your five-star rating. Visit us again!
One of the finest service departments in Northwest...
One of the finest service departments in Northwest Indiana! Brian Gain and his Service Team do a terrific job of making you feel welcome and fixing your automotive issue. They are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thanks so much for your shout-out of our Sales Department at Thomas Dodge Chrysler Jeep Ram. We appreciated it!
They are up to the task at all times. The service was...
They are up to the task at all times. The service was great, give me tips and ideas for better use of my vehicle, and always on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review! We are thrilled to see that Thomas Chrysler Dodge Jeep Ram Highland went above and beyond in service to you. If we can do anything else for you, please be sure to let us know.
Robert was very friendly. Showed me the highlights of...
Robert was very friendly. Showed me the highlights of the vehicle and gladly took my trade. He made the whole process of purchase very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Department and especially with the help of Robert. We value your business at Thomas Chrysler Dodge Jeep Ram Highland!
As always, Kelly in service was great. I can count on...
As always, Kelly in service was great. I can count on her with accurate time of service done to my Jeep. The service department is 1 reason I keep buying from Thomas Dodge!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Thomas Chrysler Dodge Jeep Ram Highland, Scott! We will be sure to thank Kelly and the Service Department for providing you with excellent service. We look forward to working with you again!
Employee pulled up in my car didn't wear a mask and...
Employee pulled up in my car didn't wear a mask and coughed. Asked for a follow up never got one. Asked for the supervisor to call back and never did. The driver was wearing cowboy boots.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service. Good workers. Thank you Kristine for your...
Great service. Good workers. Thank you Kristine for your help. Keep up the great work. I appreciate the service that was done on my van.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!
Gave us a car with a leaking tire. Only fix was to have...
Gave us a car with a leaking tire. Only fix was to have it patched after we had to figure out how to bring it in.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding your feedback. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Jimmy Thomas 219-924-6100
I called in and you had left for the day. I left them my number for you to call me back.