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Thomas Dodge Chrysler Jeep RAM of Highland

(3,296 reviews)
Visit Thomas Dodge Chrysler Jeep RAM of Highland
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2023 consumer dealer award
New (219) 227-5318 (219) 227-5318
Used (219) 227-5296 (219) 227-5296
Service (219) 809-6491 (219) 809-6491

Reviews

(3,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Dodge Chrysler Jeep RAM of Highland from DealerRater.

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Great great work in time time was fast real fast nice...

Great great work in time time was fast real fast nice people then care no hassle time in the experience was good for me you should visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Thomas Chrysler Dodge Jeep Ram Highland, Albert! We are happy to know that you enjoyed a quick and hassle-free experience. We look forward to your next visit!

Ashley made the process very quick and easy. The Jeep we...

Ashley made the process very quick and easy. The Jeep we got was much nicer than our last one for pretty much the same price! Ashley was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your quick and easy car-buying experience with Ashley, Frank, and Nady! Enjoy your new Jeep! Please do not hesitate to reach out to us when we can work with you down the road at Thomas Chrysler Dodge Jeep Ram Highlnd.

The salesman was kind and courteous. Great atmosphere,...

The salesman was kind and courteous. Great atmosphere, very professional and treated me well and got me what I wanted service department was great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

William, Thank you for the kind review! We are delighted to hear you enjoyed working with our Sales and Service Departments. Please come back and see us at Thomas Dodge Chrysler Jeep Ram!

Ashley was very friendly. She was extremely helpful and...

Ashley was very friendly. She was extremely helpful and patient answering any and all questions that I had. She made my experience very pleasant and stress free. It was a pleasure working with her. This is the second time that I have dealt with Nady. He handled his part of the process quickly and very professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad Ashley helped you out so much and was able to answer all of your questions, and that Nady was so helpful, Mike! Thank you for choosing Thomas Chrysler Dodge Jeep Ram Highland, and we hope you continue to work with us in the future.

Ashley was a great help getting me my new ram 1500! Got...

Ashley was a great help getting me my new ram 1500! Got me a great deal and definitely plan on coming back in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars! We appreciate you taking the time to mention Ashley; we will be sure to pass along your kind comments to her. We look forward to doing business with you again. Congratulations on your new Ram 1500!

I like coming to Thomas Dodge they take care of you....

I like coming to Thomas Dodge they take care of you. Service department is wonderful they do a great job. I would recommend Thomas dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

At Thomas Chrysler Dodge Jeep Ram Highland, we prioritize making our customers feel as welcome and taken care of as possible, so we're happy to hear that our Service Department accomplished that! Thank you for choosing Thomas Chrysler Dodge Jeep Ram Highland, and we hope you continue to work with us in the future.

I can’t say a negative thing, I had a great experience...

I can’t say a negative thing, I had a great experience purchasing my first Jeep and vehicle. Thank you for the excellent customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so glad you enjoyed your experience here at Thomas CDJR. We hope to see you again soon!

Great staff and selections. Jacob was upfront about all...

Great staff and selections. Jacob was upfront about all aspects of the deal. No games or any unusual fees. Dealing with Nady was a pleasure. Quickly and accurately processing the deal professionally. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department, especially Nady and Jacob. We value your business at Thomas Chrysler Dodge Jeep Ram Highland and hope that you enjoy your car!

Your salesmen Jake & Johnny both went above & beyond both...

Your salesmen Jake & Johnny both went above & beyond both their willingness and knowledge of car plus they showed professionalism. Keep them both. Great asset to your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to mention Jake, Johnny, and Nady! We appreciate your positive feedback, and we look forward to working with you for years to come.

My salesman, Robert, was very helpful and listened to...

My salesman, Robert, was very helpful and listened to exactly what I wanted and worked hard to get me that. He was never pushy. It was an overall pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.