Skip to main content

Thomas Dodge Chrysler Jeep RAM of Highland

(3,296 reviews)
Visit Thomas Dodge Chrysler Jeep RAM of Highland
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2023 consumer dealer award
New (219) 227-5318 (219) 227-5318
Used (219) 227-5296 (219) 227-5296
Service (219) 809-6491 (219) 809-6491

Reviews

(3,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Dodge Chrysler Jeep RAM of Highland from DealerRater.

Want to share your experience with this dealership?

Write a review

We had a great experience here! Truly thankful for all...

We had a great experience here! Truly thankful for all their help in buying our new 2021 Chrysler Pacifica!! Robert Heady made it extremely fast, easy and convenient especially since we were there with our 8 month old.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for the kind words with Robert! Congratulations on your new 2021 Chrysler Pacifica! We're glad to hear your purchasing experience was positive. Let us know if you have any further questions.

Great dealership so far timely service friendly and...

Great dealership so far timely service friendly and comfortable guest area have no problems since .purchase of car getting service or warranty work nice.place.and was in and.out quickest ever when brought my car the first time.no hassle extremely satisfied no old hide the keys I gotta talk to manager hold on wenrunning your credit enjoyed this.place highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for taking the time to leave your feedback. We're glad to hear your experience with our team was positive. We appreciate your recommendation and hope you consider working with us again.

Got my recall done within an hour really fast service. A...

Got my recall done within an hour really fast service. A big thanks to the service department, I always take my car there for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Thomas Chrysler Dodge Jeep Ram Highland, Frankie! We are happy to know that our Service Department provided you with an excellent recall experience. We look forward to working with you again!

The people at the dealership where very nice and had...

The people at the dealership where very nice and had smiles on there faces when helping me out . Mr. Paul Nelson was very helpful and took his time to answer my questions. All the workers in the service department are very helpful. Thank u for all your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Paul in particular. Please come back and see us at Thomas Chrysler Dodge Jeep Ram Highland!

Ashley was amazing. She did an amazing job fitting us...

Ashley was amazing. She did an amazing job fitting us with our car. something we did not even consider is the car we bought. Awesome awesome job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are thrilled to hear that you were pleased with our Sales Department. Thank you for taking the time to mention Ashley, we will pass along your kind comments! Come back and see us anytime!

Great customer service as usual. Great Sales manager....

Great customer service as usual. Great Sales manager. Always willing to work with customers to meet and exceed their expectations. Clean salesfloor and variety of vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback for our level of customer service. We're super happy to see your satisfaction at Thomas Chrysler Dodge Jeep Ram Highland and we hope you have a wonderful day!

Faye is a knowledgeable, experienced and has great...

Faye is a knowledgeable, experienced and has great customer service. She knew what I wanted and made it happen. Faye is a great person! Satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Ms. Bloss, thank you so much for the kind words with Faye! We're glad to hear you were satisfied with your experience. We appreciate your business and welcome you back anytime.

Joe was fantastic. He worked with my brother and I to...

Joe was fantastic. He worked with my brother and I to help me get the best vehicle within my price range. I appreciate all of his help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your fantastic feedback for Joe. We're so happy to know you got the vehicle you needed at the price point you wanted. If there is anything else we can help with, please do not hesitate to reach out!

Jake is an excellent salesman, we've purchased multiple...

Jake is an excellent salesman, we've purchased multiple vehicles with Jake and never had a bad experience. Thomas dodge has treated us very well!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're super happy to know about the excellent experience you had with Jake at Thomas Dodge Chrysler Jeep Ram! If there is anything further we can be of assistance with, please let our team know. We hope you have a wonderful day, Scott. Thank you for your business.

Everybody was very excellent and extremely helpful and...

Everybody was very excellent and extremely helpful and did not try to push me towards any kind of purchases. They even worked with me on the price to get me the price that I wanted for the car. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Thomas Chrysler Dodge Jeep Ram Highland, Dennis! We are happy to know that you enjoyed our services. We look forward to working with you again!