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Thomas Dodge Chrysler Jeep RAM of Highland

(3,296 reviews)
Visit Thomas Dodge Chrysler Jeep RAM of Highland
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2023 consumer dealer award
New (219) 227-5318 (219) 227-5318
Used (219) 227-5296 (219) 227-5296
Service (219) 809-6491 (219) 809-6491

Reviews

(3,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Dodge Chrysler Jeep RAM of Highland from DealerRater.

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Emergency alternator repair when I was on a business

Emergency alternator repair when I was on a business trip. Got it done in a reasonable time and would use them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great I love the service and the employees they are very

Great I love the service and the employees they are very nice and helpful to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Affordable vehicles. Purchased two cars from them. Live the lifetime warranty program on the used vehicles and manager buyback program. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Paul was awesome.

Paul was awesome. Great service and popcorn in the waiting room. Would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thomas Dodge was friendly and fast with my service

Thomas Dodge was friendly and fast with my service issues. Thanks again for having a great team !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place to be.

Great place to be. Very friendly people and welcoming. They work with you. And they do not rip you off at all! I recommend going here 10/10 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Definitely recommend going here for any service work or to buy a car!!

Thomas Dodge service department and the entire staff are

Thomas Dodge service department and the entire staff are always pleasant and accommodating to whatever the need of a customer Since I’ve had my vehicle for one year now. I always can make an appointment to get in for my oil change or any questions that I may have. I sales person. Faye Giles, is amazing. Not pushy. Just helpful. I had to recommend a Dodge for anyone looking to have the most amazing vehicle purchasing and service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2021 Jeep Gladiator wouldn’t start.

2021 Jeep Gladiator wouldn’t start. Called dealership for service at 9 am when they opened and the had me in for service by the time the tow truck got me there. Got me diagnosed and problem solved within 2 hrs. Excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a trans replaced.

Had a trans replaced. Matt the service advisor made the process smooth & less stressful. Matt was knowledgeable, professional, courteous, a good communicator, & easy to talk to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good people very friendly willing to work with you and

Good people very friendly willing to work with you and always on top of there information

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.