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Thomas Dodge Chrysler Jeep RAM of Highland

(3,296 reviews)
Visit Thomas Dodge Chrysler Jeep RAM of Highland
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2023 consumer dealer award
New (219) 227-5318 (219) 227-5318
Used (219) 227-5296 (219) 227-5296
Service (219) 809-6491 (219) 809-6491

Reviews

(3,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Dodge Chrysler Jeep RAM of Highland from DealerRater.

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Very friendly atmosphere cordial and polite employees.

Very friendly atmosphere cordial and polite employees. They did everything that I needed and even washed my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Came to the dealership to correct a problem that another

Came to the dealership to correct a problem that another shop messed up on. Everyone I encountered in the service department was pleasant and helpful. They took care of the problem the following day and the quoted price was lower than expected. I would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Salesman Robert was excellent and did not pressure i

Salesman Robert was excellent and did not pressure i would buy from Thomas Dodge and from Robert again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Professional vehicle service and polite staff, with a

Professional vehicle service and polite staff, with a very useful shuttle service. I came for a recall repair & regular maintenance, got service while I was at work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff in the service department are always courteous.

The staff in the service department are always courteous. My wait time is never long!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Went in for a repair.

Went in for a repair. They went above and beyond. Replaced active grille shutter and engine light.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always prompt - but i had an emergency and they squeezed

Always prompt - but i had an emergency and they squeezed me in without an advanced appointment.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Thomas Chrysler Dodge Jeep Ram in Highland’s service

Thomas Chrysler Dodge Jeep Ram in Highland’s service department is excellent. They (Paul) took very good care of me making sure I was leaving the dealership a happy customer and everything I took the vehicle in for was repaired. He also kept me posted on how long it was going to take. They went above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly people to work with, great pricing for services,

Friendly people to work with, great pricing for services, great atmosphere , prompt delivery, service goes above and beyond to help.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Every time I need some work down I always bring my car to

Every time I need some work down I always bring my car to chrysler. They have alot of great advisors like Matt Fisher and Paul Nelson. I always take my car to Matt Fisher and he does an amazing job. Paul Nelson took very good care of me even when my advisor wasn't there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.