Reviews
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I went in for my state inspection, doll up of car & to get information about other work I'm considering. Everything went well. They inspected & checked the car for any problems. When I got car back everything had been vacuumed, all glass was clean & the wax job made my good look great again. My service consultant Mario Maimone made sure I had the information I need for further work before I left.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome to hear! Thank you for your business & wonderful comments. Mario and the entire service & detail centers will appreciate it as well. Thank you for the 5 star recognition too. Mark Pennella VP Patrick Buick GMC
Go see Chris
Purchased a pickup truck from Christopher Crough. He made me feel welcomed and very comfterable. I went to many other dealers prior to stop at Patrick and he did a wonderful job. His personality was great. Very professional and he even came and picked me up to go get my new car. He went above and beyond for me. I cant thank him enough. Note to Chris: sorry It took me so long to get my review on here my wife helped me do the cars.com one and had to wait for her to help with this one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your business & wonderful comments, Chris and the entire sales staff will love it as well. I'm very pleased that all went very well and your happy. Enjoy the new truck and thank you for the 5 star recognition. It's truly appreciated. Mark Pennella VP Patrick Buick GMC
2015 GMC terrain SLT
Bought a vehicle from Patrick I had very good experience I would recommend my friends and family Dennis And Jerry always help go see them anytime you need anything as far as cars and trucks Great deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business & wonderful comments about Jerry & Dennis. They'll love it! Enjoy the Terrain and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC
Best experience yet
Purchased a used car from Chris, he was extremely helpful & knowledgeable through out the entire process! He worked hard to find me a car in my monthly budget. The management team was extremely friendly. Chris got me in the car in less than two hours in and out. I would highly recommend seeing Chris for your next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice to hear! Thank you for your business and kind comments about Chris. He'll love it as well. Enjoy the new ride and thank you for the 5 star recognition. The entire sales team look forward to reading these too. Mark Pennella VP Patrick Buick GMC
2015 Chevrolet
I bought the truck from Dennis Second time Always happy Will come back all the time and send friends Go see him for the best deal!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's so great to hear! Thank you for your continued business & wonderful comments about Dennis. I'll pass this onto him and the entire sales team. They'll love it as well. Enjoy the new ride and thank yoiu for the 5 star recognition. It's truly appreciated. Mark Pennella VP Patrick Buick GMC
Momma's New Ride
This was the first time in a long long time I have bought a car from a dealership. Bob Gordon was great making sure I knew everything before making my decision. He is tops in customer service and I look forward to a long relationship with Patrick Buick GMC! Knowing they will always welcome any questions or concerns I have gives me great peace of mind! Thanks Bob and the whole staff, I love my new Equinox!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful comments & business. It's truly appreciated. Bob and the entire sales team will love it as well. Enjoy the Equinox and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC
Very helpful
Thank you Bob Gordon for facilitating our lease at Patrick’s. It has been a very positive experience dealing with Patrick in the past, and we came away this time greatly impressed by the friendliness of you along with your sincere desire to make us happy with the deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued business and kind comments about Bob & our Dealership. Enjoy the new ride! I'll pass this onto Bob and the entire team. Mark Pennella VP Patrick Buick GMC
Great Experience with Dennis A
My family was able to get the lowest lease rate compared to another dealerships in Greater Rochester Area. Dennis played a key role in the success of our purchase, I trusted his insights and from having multiple conversations I knew he was giving the fair deal. His knowledges,professionalism, and courtesy really set him apart from other dealers. Again, great experience and satisfying outcome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business & wonderful comments about Dennis. It's truly appreciated. I'll forward this onto him and the entire team. They look forward to reading these on a daily basis. Enjoy the new ride and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC
Pickuptruck
Purchased a pickup truck from Christopher Crough. He made me feel welcomed and very comfterable. I went to many other dealers prior to stop at Patrick and he did a wonderful job. His personality was great. Very professional and he even came and picked me up to go get my new car. He went above and beyond for me. I can’t than him enough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's great to hear! Thank you for your business & kind comments about Chris. I'll pass this onto him & the entire sales team. They love reading these. Enjoy the new truck and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC
Great experience
I brought couple of car it’s good.Experience Dennis is always good to us and I sent family and friends to him and if you need a car go see Dennis he’ll get you the best deal
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued business with us and kind comments about Dennis. I'll pass this onto him and the team. They'll appreciate it as well. Mark Pennella VP Patrick Buick GMC