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Peter Boulware Toyota of Columbia

(434 reviews)
Visit Peter Boulware Toyota of Columbia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (803) 973-0617 (803) 973-0617
Used (803) 973-0314 (803) 973-0314
Service (803) 973-0910 (803) 973-0910

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peter Boulware Toyota of Columbia from DealerRater.

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Fast. Friendly. Affordable. Dependable.

Excellent customer service. I was able to complete my service needs during my lunch break. I appreciate that! Always great service rendered at Fred Anderson Toyota.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave this review, Thea!

Worst dealership in town

Marcus sales managed, Scott general manager, Mike manager, Brad sales and Juliet’ Fred Anderson are all horrible people to work with. The car they sold me had a bad engine and never worked since I bought and still don’t. I would never shop here again and took my business elsewhere as scott suggested and. The worst car buying experience I ever had. The men their take advantage of women customers and young adults. They took advantage of me and my family to leave me with a broke down car. I will never shop here ever again and don’t recommend anyone else to shop here. DO NOT SHOP HERR the cars add not certified 125 pt inspection. NO it has been a long headache and they kept my hard earned money for a car that the engine was bad. NO NO do not shop here and wish I could give them a zero!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Top notch dealership

I highly recommend Fred Anderson Toyota! I had the best experience with trading in my old highlander for a brand new one! Our salesman, Trevor, was fantastic and very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review!

11:20

Service was in a reasonable timeframe. The staff was friendly and knowledgeable. Accommodations in the waiting room allowed the time to pass quickly. I have no problem using Fred Anderson Toyota again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review! We look forward to helping you again soon.

Good service

Bought and been getting serviced there for two years. They had a hiccup a few months ago but mad it right without fussing. Will keep going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We look forward to seeing you again soon.

Excellent service and pricing

Chris Callanan was pleasant and reassuring with my service today. Very confident in his job and tech did an excellent job inspecting and servicing my vehicle on this visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jason - thank you for rating our service department as 5-star!

Fred Anderson To Outstanding customer service. 10 out of 10

Service manager Christian Brown greeted me as soon as I arrived. He not only remembered my name but details of our conversation from months ago at my last service date. I felt like I was home and talking to my brother. He took care of my service and did it in record time. I left a different Toyota dealership last year because of poor customer service. My change was the best thing I could have done and never regretted the change. We need more people like him in positions like this

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making the change! We are glad you received outstanding service with us. Looking forward to servicing your vehicle for years to come.

Always great service!

Justin was very polite, helpful, and informative. Nobody wants to fork out hundreds of dollars unexpectedly but Justin made the experience much more bearable. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this positive review, Sam!

Always Top-tier Service!

We have two Toyotas and bring them both to Fred Anderson for maintenance/service. The staff is always friendly and they work to ensure we're informed of our vehicle's condition, which helps during the decision making process. We won't take our Toyotas to any other place! Thank you Fred Anderson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you continually choosing to service your vehicle with us. Thank you for leaving this positive review!

Service

The person that checked me in was great and friendly, but the service was not good. My car was not washed or vaccumed out as this is part of my service care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jen - thank you for the feedback. We apologize for the vehicle not being washed and vacuumed and will share this with members of our team.