Reviews
Fast. Friendly. Affordable. Dependable.
Excellent customer service. I was able to complete my service needs during my lunch break. I appreciate that! Always great service rendered at Fred Anderson Toyota.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave this review, Thea!
Worst dealership in town
Marcus sales managed, Scott general manager, Mike manager, Brad sales and Juliet’ Fred Anderson are all horrible people to work with. The car they sold me had a bad engine and never worked since I bought and still don’t. I would never shop here again and took my business elsewhere as scott suggested and. The worst car buying experience I ever had. The men their take advantage of women customers and young adults. They took advantage of me and my family to leave me with a broke down car. I will never shop here ever again and don’t recommend anyone else to shop here. DO NOT SHOP HERR the cars add not certified 125 pt inspection. NO it has been a long headache and they kept my hard earned money for a car that the engine was bad. NO NO do not shop here and wish I could give them a zero!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Top notch dealership
I highly recommend Fred Anderson Toyota! I had the best experience with trading in my old highlander for a brand new one! Our salesman, Trevor, was fantastic and very personable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review!
11:20
Service was in a reasonable timeframe. The staff was friendly and knowledgeable. Accommodations in the waiting room allowed the time to pass quickly. I have no problem using Fred Anderson Toyota again.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review! We look forward to helping you again soon.
Good service
Bought and been getting serviced there for two years. They had a hiccup a few months ago but mad it right without fussing. Will keep going back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We look forward to seeing you again soon.
Excellent service and pricing
Chris Callanan was pleasant and reassuring with my service today. Very confident in his job and tech did an excellent job inspecting and servicing my vehicle on this visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jason - thank you for rating our service department as 5-star!
Fred Anderson To Outstanding customer service. 10 out of 10
Service manager Christian Brown greeted me as soon as I arrived. He not only remembered my name but details of our conversation from months ago at my last service date. I felt like I was home and talking to my brother. He took care of my service and did it in record time. I left a different Toyota dealership last year because of poor customer service. My change was the best thing I could have done and never regretted the change. We need more people like him in positions like this
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making the change! We are glad you received outstanding service with us. Looking forward to servicing your vehicle for years to come.
Always great service!
Justin was very polite, helpful, and informative. Nobody wants to fork out hundreds of dollars unexpectedly but Justin made the experience much more bearable. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave this positive review, Sam!
Always Top-tier Service!
We have two Toyotas and bring them both to Fred Anderson for maintenance/service. The staff is always friendly and they work to ensure we're informed of our vehicle's condition, which helps during the decision making process. We won't take our Toyotas to any other place! Thank you Fred Anderson!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you continually choosing to service your vehicle with us. Thank you for leaving this positive review!
Service
The person that checked me in was great and friendly, but the service was not good. My car was not washed or vaccumed out as this is part of my service care.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Jen - thank you for the feedback. We apologize for the vehicle not being washed and vacuumed and will share this with members of our team.