Reviews
It may have been the simplest ,easiest vehicle purchase I...
It may have been the simplest ,easiest vehicle purchase I have ever made. I knew what I wanted when I walked in and I was out in no time!!! Thanks!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Noel. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family
Found a great car and deal at Clement Ford. We have been...
Found a great car and deal at Clement Ford. We have been buying cars from Marshall Ford for almost ten years. The new ownership is continuing that superb customer focus. Chang Park was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Barry. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family
Friendly, professional and a good group of sales people...
Friendly, professional and a good group of sales people to work with. Finance was a bteeze. I will definitely recommend this dealership to family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family
Very friendly. Prompt to assist you. Would buy from...
Very friendly. Prompt to assist you. Would buy from again. Was explained everything on the car. Jim Parisi was very helpful. Mike in finance also helpful explaining everything so I could understand it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Sue Ellen. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family
Jim Hollenbeck is the best. He’s always 1 step ahead & on...
Jim Hollenbeck is the best. He’s always 1 step ahead & on the ball. The gal working in customer service, great sense of humor. Thank You Jim & the crew. 👍🏼
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Donna. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family
Modern cars are very complex. The service department is...
Modern cars are very complex. The service department is always able to diagnose the problem. The problems always confuse me. The service is very efficient when I have made an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Dennis. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family
Justin knows me when I drive and greets me when I arrive....
Justin knows me when I drive and greets me when I arrive. Car work is quick and a good quality. The individual for checking out is friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Ed. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family
Best service a person could ask for in a car dealership....
Best service a person could ask for in a car dealership. The people are great and they do an excellent job taking care of my Fords.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family
Customer service is key measurment of success during a...
Customer service is key measurment of success during a buying experience. I would like to recognize Kevin Dunndermann for making my new Mach-E purchase an example on how to effectively and efficiently make this a great experience. I was visiting from Chicago, saw the car and was on a tight schedule. I was able to complete the transaction in less than one hour and he drove the car to my hotel. Thanks for making this a great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Don. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family
Jim Hoolenbeck and Scott Roach in service always take...
Jim Hoolenbeck and Scott Roach in service always take good care of me and have a professional attitude. Never any worries with service at Marshall Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family