Reviews
I came from Connecticut and worked with Shania and Pham
I came from Connecticut and worked with Shania and Pham at south shore Mitsubishi. They did and amazing job . They helped me selected a luxury suv. Glc 300 to be exact. I felt comfortable during the whole process. Shania and khan made sure that I hit exactly what I wanted , great numbers and rate. They even returned my rental at enterprise for . 10 out of 10 service. Ask for Shania
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We’re thrilled Shania, Pham, and Khan made your trip from Connecticut worth it with great service and a perfect deal on your GLC 300. We appreciate your recommendation and look forward to helping you again! Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com
The car was listed on the website for 39K but when I
The car was listed on the website for 39K but when I called actually to buy a car, they told me the best they can do is 50 K and that’s insane. Why would you at least on the website a car for a lower price and when a customer calls you, you just tell them what?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re sorry to hear about your experience and understand how frustrating pricing discrepancies can be. Transparency is important, and situations like this fall short of the standard we strive for. Your feedback has been shared with management for review. If you're open to it, we’d appreciate the opportunity to speak directly and help clarify or make things right. Reach us at Bsingh@drivesouthshore.com Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com
Coming with some expectation of getting 10% discount.
Coming with some expectation of getting 10% discount. Instead they increase the price by 10% from internet price… and then force you to purchase the car. Stay away!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I’m sorry to hear about your disappointing experience. We aim to provide fair and transparent pricing for all our customers. Your feedback is important, and we’d like the chance to discuss this with you directly at Bsingh@nortstarmitsu.com to better understand what happened and see how we can improve. Please feel free to reach out to us. Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com
Victor and Christina were great and they got me a great
Victor and Christina were great and they got me a great deal on an a220 . from the beginning they both were straight forward and answered all my questions and the staff were super nice shout out to them and in the future i will come back to get another car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience! We're so glad Victor and Christina could help you get a great deal on your A220. We appreciate your kind words about our team and look forward to assisting you again in the future! Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com
They advertise low prices to get people into the
They advertise low prices to get people into the dealerahip, there internet price is a scam period! And the car I drove was trash and Kahn thinks he’s gonna get top dollar I can guarantee he’s gonna send it to auction and get less then I was willing to pay Trust me stay clear of this place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re sorry to hear about your experience and appreciate your honest feedback. We strive to be transparent with our pricing and vehicle quality. If you'd like to discuss your concerns further, please feel free to reach out to us directly at Bsingh@drivesouthshore.com. Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com
Shania and khan at south shore Mitsubishi did an amazing
Shania and khan at south shore Mitsubishi did an amazing job . Shania went above and beyond . Nico did great with the number also . If you are looking for a professional experience ask for Shania
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the shoutout! We’re happy to hear Shania, Khan, and Nico provided you with a professional and outstanding experience. We’ll be sure to pass along your kind words! – Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com
I purchased a 2021 Toyota RAV4 from South Shore
I purchased a 2021 Toyota RAV4 from South Shore Mitsubishi on August 27, 2024, and paid a $675 DMV registration fee. I was told I’d be reimbursed the difference within 60–90 days after receiving my registration. That deadline has long passed, and I have yet to receive anything. On top of that, the dealership completely dropped the ball with my registration. I was forced to drive with expired temporary plates for a period of time while they failed to get their act together — putting me at risk of tickets and legal issues through no fault of my own (mind you I was 9 months pregnant and due at any moment- in fact had the baby and still had expired plates). To make matters worse, General Manager Oliver Elihu has ignored every one of my phone calls and emails. I’ve reached out numerous times, and he refuses to respond or provide any answers. The issues don’t stop with management — the entire staff, from the receptionist to the sales team, has been rude, unprofessional, and dishonest throughout the process. They lie without hesitation and clearly don’t care about customer service once they’ve closed the deal. If you want to be treated with respect, receive honest information, or get what you paid for, avoid South Shore Mitsubishi at all costs. WISH I COULD GIVE 0 STARS !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I’m really sorry to hear about your experience — that sounds incredibly frustrating, especially during such an important time in your life. Your concerns about the registration delays, expired plates, and lack of communication are completely understandable. I will make sure this feedback is passed along to the management team to address these serious issues. Your experience does not reflect the standard of service we aim to provide. Thank you for bringing this to our attention. Feel free to contact us at Bsingh@drivesouthshore.com Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com
I purchased a 2021 Toyota RAV4 from South Shore
I purchased a 2021 Toyota RAV4 from South Shore Mitsubishi on August 27, 2024, and paid a $675 DMV registration fee. I was told I’d be reimbursed the difference within 60–90 days after receiving my registration. That deadline has long passed, and I have yet to receive anything. On top of that, the dealership completely dropped the ball with my registration. I was forced to drive with expired temporary plates for a period of time while they failed to get their act together — putting me at risk of tickets and legal issues through no fault of my own (mind you I was 9 months pregnant and due at any moment- in fact had the baby and still had expired plates). To make matters worse, General Manager Oliver Elihu has ignored every one of my phone calls and emails. I’ve reached out numerous times, and he refuses to respond or provide any answers. The issues don’t stop with management — the entire staff, from the receptionist to the sales team, has been rude, unprofessional, and dishonest throughout the process. They lie without hesitation and clearly don’t care about customer service once they’ve closed the deal. If you want to be treated with respect, receive honest information, or get what you paid for, avoid South Shore Mitsubishi at all costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re very sorry to hear about your experience and the difficulties you faced, especially during such an important time. This is not the service standard we strive for. Please reach out directly at Bsingh@drivesouthshore.com so we can address your concerns and work toward a resolution. Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com
Hey I was a returning customer to this dealership and I
Hey I was a returning customer to this dealership and I was really satisfied with my experience last time I cam here. This time was no different . Robert was my sales person and he was really cool and really honest and helpful to me and my family. I recommend Robert to my friends who are in the market. KHAN and Niko were the managers that I worked with worked hard to get me a deal I couldn't refuse. Very happy with my experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for coming back to us! We’re thrilled to hear that Robert, Khan, and Niko helped make your experience as smooth and satisfying as your previous one. We truly appreciate your trust and recommendation. It means a lot to us that you and your family had such a great time working with us. Enjoy your new car, and we look forward to assisting you and your friends again in the future! —Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com
5 Stars!
5 Stars! I had an absolutely amazing experience buying my car from South Shore Mitsubishi with Ali! From the moment I walked in, Ali made the entire process smooth, stress-free, and genuinely enjoyable. He was knowledgeable, patient, and took the time to answer all my questions without any pressure. Ali listened to what I wanted, found the perfect car for me, and worked out a fantastic deal. It’s rare to find someone so dedicated to customer satisfaction, and Ali truly went above and beyond. I couldn’t be happier with my new car and the overall experience. If you’re in the market for a new vehicle, I highly recommend visiting South Shore Mitsubishi and asking for Ali — you won’t be disappointed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your experience! We're thrilled to hear that Ali provided you with such a positive, stress-free car-buying experience. We truly appreciate your kind words and are glad you love your new car. We look forward to helping you again in the future! —Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com