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South Shore Mitsubishi

(121 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 11:00am–5:00pm Closed
New (516) 774-1040 (516) 774-1040
Used (516) 774-1041 (516) 774-1041
Service (516) 774-1045 (516) 774-1045

Reviews

(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Shore Mitsubishi from DealerRater.

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I came from Connecticut and worked with Shania and Pham

I came from Connecticut and worked with Shania and Pham at south shore Mitsubishi. They did and amazing job . They helped me selected a luxury suv. Glc 300 to be exact. I felt comfortable during the whole process. Shania and khan made sure that I hit exactly what I wanted , great numbers and rate. They even returned my rental at enterprise for . 10 out of 10 service. Ask for Shania

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the fantastic review! We’re thrilled Shania, Pham, and Khan made your trip from Connecticut worth it with great service and a perfect deal on your GLC 300. We appreciate your recommendation and look forward to helping you again! Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com

The car was listed on the website for 39K but when I

The car was listed on the website for 39K but when I called actually to buy a car, they told me the best they can do is 50 K and that’s insane. Why would you at least on the website a car for a lower price and when a customer calls you, you just tell them what?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We’re sorry to hear about your experience and understand how frustrating pricing discrepancies can be. Transparency is important, and situations like this fall short of the standard we strive for. Your feedback has been shared with management for review. If you're open to it, we’d appreciate the opportunity to speak directly and help clarify or make things right. Reach us at Bsingh@drivesouthshore.com Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com

Coming with some expectation of getting 10% discount.

Coming with some expectation of getting 10% discount. Instead they increase the price by 10% from internet price… and then force you to purchase the car. Stay away!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I’m sorry to hear about your disappointing experience. We aim to provide fair and transparent pricing for all our customers. Your feedback is important, and we’d like the chance to discuss this with you directly at Bsingh@nortstarmitsu.com to better understand what happened and see how we can improve. Please feel free to reach out to us. Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com

Victor and Christina were great and they got me a great

Victor and Christina were great and they got me a great deal on an a220 . from the beginning they both were straight forward and answered all my questions and the staff were super nice shout out to them and in the future i will come back to get another car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're so glad Victor and Christina could help you get a great deal on your A220. We appreciate your kind words about our team and look forward to assisting you again in the future! Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com

They advertise low prices to get people into the

They advertise low prices to get people into the dealerahip, there internet price is a scam period! And the car I drove was trash and Kahn thinks he’s gonna get top dollar I can guarantee he’s gonna send it to auction and get less then I was willing to pay Trust me stay clear of this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We’re sorry to hear about your experience and appreciate your honest feedback. We strive to be transparent with our pricing and vehicle quality. If you'd like to discuss your concerns further, please feel free to reach out to us directly at Bsingh@drivesouthshore.com. Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com

Shania and khan at south shore Mitsubishi did an amazing

Shania and khan at south shore Mitsubishi did an amazing job . Shania went above and beyond . Nico did great with the number also . If you are looking for a professional experience ask for Shania

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the shoutout! We’re happy to hear Shania, Khan, and Nico provided you with a professional and outstanding experience. We’ll be sure to pass along your kind words! – Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com

I purchased a 2021 Toyota RAV4 from South Shore

I purchased a 2021 Toyota RAV4 from South Shore Mitsubishi on August 27, 2024, and paid a $675 DMV registration fee. I was told I’d be reimbursed the difference within 60–90 days after receiving my registration. That deadline has long passed, and I have yet to receive anything. On top of that, the dealership completely dropped the ball with my registration. I was forced to drive with expired temporary plates for a period of time while they failed to get their act together — putting me at risk of tickets and legal issues through no fault of my own (mind you I was 9 months pregnant and due at any moment- in fact had the baby and still had expired plates). To make matters worse, General Manager Oliver Elihu has ignored every one of my phone calls and emails. I’ve reached out numerous times, and he refuses to respond or provide any answers. The issues don’t stop with management — the entire staff, from the receptionist to the sales team, has been rude, unprofessional, and dishonest throughout the process. They lie without hesitation and clearly don’t care about customer service once they’ve closed the deal. If you want to be treated with respect, receive honest information, or get what you paid for, avoid South Shore Mitsubishi at all costs. WISH I COULD GIVE 0 STARS !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I’m really sorry to hear about your experience — that sounds incredibly frustrating, especially during such an important time in your life. Your concerns about the registration delays, expired plates, and lack of communication are completely understandable. I will make sure this feedback is passed along to the management team to address these serious issues. Your experience does not reflect the standard of service we aim to provide. Thank you for bringing this to our attention. Feel free to contact us at Bsingh@drivesouthshore.com Your Friends at South Shore Mitsubishi. T: 516-407-1783 www.southshoremitsubishi.com

I purchased a 2021 Toyota RAV4 from South Shore

I purchased a 2021 Toyota RAV4 from South Shore Mitsubishi on August 27, 2024, and paid a $675 DMV registration fee. I was told I’d be reimbursed the difference within 60–90 days after receiving my registration. That deadline has long passed, and I have yet to receive anything. On top of that, the dealership completely dropped the ball with my registration. I was forced to drive with expired temporary plates for a period of time while they failed to get their act together — putting me at risk of tickets and legal issues through no fault of my own (mind you I was 9 months pregnant and due at any moment- in fact had the baby and still had expired plates). To make matters worse, General Manager Oliver Elihu has ignored every one of my phone calls and emails. I’ve reached out numerous times, and he refuses to respond or provide any answers. The issues don’t stop with management — the entire staff, from the receptionist to the sales team, has been rude, unprofessional, and dishonest throughout the process. They lie without hesitation and clearly don’t care about customer service once they’ve closed the deal. If you want to be treated with respect, receive honest information, or get what you paid for, avoid South Shore Mitsubishi at all costs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We’re very sorry to hear about your experience and the difficulties you faced, especially during such an important time. This is not the service standard we strive for. Please reach out directly at Bsingh@drivesouthshore.com so we can address your concerns and work toward a resolution. Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com

Hey I was a returning customer to this dealership and I

Hey I was a returning customer to this dealership and I was really satisfied with my experience last time I cam here. This time was no different . Robert was my sales person and he was really cool and really honest and helpful to me and my family. I recommend Robert to my friends who are in the market. KHAN and Niko were the managers that I worked with worked hard to get me a deal I couldn't refuse. Very happy with my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for coming back to us! We’re thrilled to hear that Robert, Khan, and Niko helped make your experience as smooth and satisfying as your previous one. We truly appreciate your trust and recommendation. It means a lot to us that you and your family had such a great time working with us. Enjoy your new car, and we look forward to assisting you and your friends again in the future! —Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com

5 Stars!

5 Stars! I had an absolutely amazing experience buying my car from South Shore Mitsubishi with Ali! From the moment I walked in, Ali made the entire process smooth, stress-free, and genuinely enjoyable. He was knowledgeable, patient, and took the time to answer all my questions without any pressure. Ali listened to what I wanted, found the perfect car for me, and worked out a fantastic deal. It’s rare to find someone so dedicated to customer satisfaction, and Ali truly went above and beyond. I couldn’t be happier with my new car and the overall experience. If you’re in the market for a new vehicle, I highly recommend visiting South Shore Mitsubishi and asking for Ali — you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your experience! We're thrilled to hear that Ali provided you with such a positive, stress-free car-buying experience. We truly appreciate your kind words and are glad you love your new car. We look forward to helping you again in the future! —Your Friends at South Shore Mitsubishi T: 516-407-1783 www.southshoremitsubishi.com