Reviews
great team at Forest Lane CDJR
Found a 2023 Wagoneer on Jeep website that was being shipped to Forest Lane CDJR. Our salesman Mario worked very hard to keep us informed on status and answered all our questions and concerns. He was awesome and super responsive. Brandon and Charles in Finance were fantastic and helped make final end of paperwork quick and easy. Thanks again to everyone on their team. Keep up the good work!! And my wife loves her Wagoneer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Third Time and Counting.
My 3rd vehicle from Forest Lane. A good deal again. Glad I came back. Highly recommend. I’ve always gotten a good trade and deal on my new Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bruce, thank you for selecting us time and time again! It is always such a treat working with familiar people like yourself. It was a joy assisting you with your new Jeep purchase, and we wish you nothing but the best. Congratulations and happy cruising! :) - The Team at Forest Lane CDJR
Found a 2023 Wagoneer on Jeep website that was being
Found a 2023 Wagoneer on Jeep website that was being shipped to Forest Lane CDJR. Our salesman Mario worked very hard to keep us informed on status and answered all our questions and concerns. He was awesome and super responsive. Brandon and Charles in Finance were fantastic and helped make final end of paperwork quick and easy. Thanks again to everyone on their team. Keep up the good work!! And my wife loves her Wagoneer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Srr_matt, thank you for the stellar feedback! Nothing makes us happier than delivering impeccable experiences like this, so it makes us proud to see this review for Mario, Brandon, and Charles. We're delighted to know that your wife is loving her new Wagoneer, and we hope to have the opportunity to serve you again in the future! :)- The Team at Forest Lane CDJR
Thank you so much.
Thank you so much. We shopped every dealer in north Texas and no one could beat your prices. We were even told by every dealer from Waxahachie to Denton and back to Grandury that they couldnt match your prices. We drove all the way from Johnson County just to purchase a new jeep for my wife. The manager Jeff was very pleasant and professional. Jesus was very nice and sincere with helping my wife. We would recommend the dealership and staff to anyone wanting a truly good experience in purchasing a new vehicle. Thank y'all so much. Customers for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Enlow1, the pleasure was all ours to assist you and we are extremely thankful for this kindhearted review! Thank you so much for making the drive out to see us. It was such a joy working with you, and we will be sure to pass your friendly words on to Jesus and Jeff. Congratulations to you and your wife on your new Jeep, we really hope you love it for years to come!
Great service, took car of my needs and questions on used
Great service, took car of my needs and questions on used car purchase and trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zzoey35, we're so glad to hear that you enjoyed everything about your visit! Thank you for leaving this supportive review for Manny and the rest of the team. The pleasure was all ours to assist and we hope you will let us know if there is anything you need in the future. Congratulations on your new vehicle and welcome to the Forest Lane CDJR family! :) - The Team at Forest Lane CDJR
Manny worked very hard to make things as easy as possible
Manny worked very hard to make things as easy as possible for me! Really enjoyed him and all his help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hcernoch05, what a generous message you have left for Manny! We agree, he is awesome and we will be sure to share your kind words with him. He will be so happy! Thank you for taking a moment to let us know how your experience went and please let us know the next time we can assist! :) - The Team at Forest Lane CDJR
Run away as fast as you can from this dealership.
Run away as fast as you can from this dealership. They are a bunch of theves!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, and thank you for your honest review. We are disappointed to see that this is the impression you were left with, as it is always our main objective to deliver first-class experiences to every guest. Unfortunately, without there being a first or last name associated with this review, we are unable to identify where we went wrong. At your convenience, I would appreciate it if you contacted me directly at Craig.Baker@flcdjr.com so I can figure out when you visited us, who you worked with, and what we could have done differently during your visit. Thank you again and I look forward to hearing from you soon. - Craig Baker, Service Director
Manny & The Team @ Forest Lane CDJR dealership, are one
Manny & The Team @ Forest Lane CDJR dealership, are one of a kind, I was impressed from the moment I walked through the door, immediately I was greeted, & greeted with big friendly smiles, Manny assisted me right away, it was no pressure, no hassle, no BS, just STRAIGHT real talk, let me not forget to mention Mr. BJ, very professional, kept it 100, made me feel @ home we talked, we laughed, signed some paperwork, & I was outta there just like that, if you are searching for new or used vehicles, I highly recommend Forest Lane Chrysler Dodge Jeep Ram Sincerely yours: Yola D. P.S. ask for Manny or BJ when you get there 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yola, thank you for choosing us to assist you with finding an awesome vehicle! It makes us proud to see that Manny and NJ went above and beyond to ensure that you had a stellar experience from start to finish. If there is anything you need our assistance with in the future, please do not hesitate to reach out; we are always here for you! Thanks again and congratulations on your awesome new car. :) - The Team at Forest Lane CDJR
Manny made my car buying process enjoyable and seamless!
Manny made my car buying process enjoyable and seamless! Had been to multiple dealerships and was able to find exactly what I needed within just a few minutes here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sroark6, thank you for providing this exceptional feedback for Manny! He is a true asset to this team and we feel very lucky to have him. Congratulations on your awesome new Jeep, we're so glad to hear that it was exactly what you were looking for! :) - The Team at Forest Lane CDJR
Chilly Willy is the Man!
My husband and I went in looking for a new jeep. We chose this dealership because of their generous inventory, but we purchased a vehicle from them because of their awesome staff. Specifically, Willy Quezada... We had the pleasure and good fortune of being on the receiving end of his knowledge, professionalism, and genuine good vibes the entire experience. He worked with us on getting us the best deal and remained patient as we went on countless test drives to get a feel for the right vehicle for us. The entire team from sales to service to financing all welcomed us and made us feel valued appreciated. Love the jeep we bought and grateful for the awesome experience! Thanks Willy and thanks Forest Lane!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase