Cavender Lexus of Lubbock

Took my car in Monday morning because the tire light was on. Even though I didn’t have an appointment, Raenee got me in quickly and had an answer before noon. The new tires weren’t immediately available, so she offered a loaner vehicle which was greatly appreciated. My car was returned to me nice and clean!! Raenee stayed in touch during the whole process. I highly recommend Lexus of Lubbock and if you need service - ask for Raenee!

The customer service along with the teams dedication to make the process fast and smooth to get me into my Mercedes was unmatched by others!

Trace Ward and everyone at Cavender Lexus worked with me and were very professional, making my car purchase a quick and pain-free experience. I appreciate their expertise and the way they handled everything!

The entire staff was so knowledgeable and professional ! Such a wonderful buying experience! Andrew and Joseph were phenomenal to work with! Cavender Lexus is top notch…

Great experience buying the car, no complaints, easy to negotiate, staff is not aggressive as in many other dealerships in town.

Courteous and highly professional staff with exceptional service. Thank you very much. You’re the best.

I have been taking my Lexus to Cavender for the last couple of years for servicing and the experience has always been exceptional. As an out-of-towner the service is usually very quick for me. I am 3 hours away, so that is nice. The service advisors are all nice, easy to talk to and will explain things as needed.

Courteous people. Timely response with added job. Wonderful accommodation for all the requests for more work than originally planned.

Everything was excellent. The people were so kind, no was pushy, my whole experience was great !!

I went in for service on my car. There were plenty of employees on hand to get me started, including friendly and welcoming. They confirmed the purpose of my visit, and I visited with sales on a couple of vehicles while waiting. Informative, willing to answer questions, no pressure environment. My bill was as expected with no surprises. Although I didn’t hear the message from service sent u to after I left, I liked the idea of a walk through of finding gs, as well as what was needed, and what they did.