GENESIS OF LITTLETON

As soon as I walked in I was greeted by a staff member there. He directed me to my salesman who helped my purchase my new car. Throughout the entire process, I was treated with kindness and respect. Thanks!

Friendly, honest and not pushy. Easy to work with. Drove a lot of cars and by far the most comfortable.

Ricardo Banegas responded to my email regarding the GV70 that was in inventory. We reached a deal and closed the purchase in a week. He was awesome to work with and has been attentive to fixing some issues with the suv

Great experience. Kyle and Steven were great. to work.with and found us the G80 we wanted. Everyone at Genesis of Littleton were. great to work with on this purchase.

Very informative and no pressure to buy. Wonderful experience. Very personable. We walked away very happy and satisfied

The salesman and his manager were very friendly and provided us with a prompt, excellent and professional customer service from the beginning of the purchasing process to the end. Thank you

The staff are very friendly and knowledgeable. The closing process was done quickly and professionally and I was able to purchase the car at a fair price.

Ricky is always so courteous and helpful always willing to answer all your questions. Patient through the process and everyone at Genesis is extremely friendly and helpful.

The team was wonderful and awesome to work with. Couldn't ask for a better experience.

I have a 2017 G80 with a couple of recalls, so I scheduled maintenance and asked if they would update my maps/ navigation. I also have an oil warning light on. When I arrived, the service advisor (Logan) stated he did not have a data drive with updated maps because Genesis stopped sending out updates after five years, and the vehicle's computer was obsolete. The advisor said that he could update the maps for $225/HR plus the price of a thumb drive, or I could go home and attempt to do it myself. Again, the cost to diagnose the oil light is $225/HR. I inquired why the price was so high and mentioned Christian Brothers' only being $178/HR, plus they will roll that cost into the repair. The advisor stated that the local average is $180/HR, but Genesis of Littleton is firm on the $225/HR. Every other word the advisor said was about charging me, including the Lyft ride home. Again, Christian Brothers do not charge for their courtesy rides. The service advisor also refused to send me a detailed estimate of recommended services. Based on their nickel-and-dime practices and lack or professionalism, I can not recommend Genesis of Littleton.