Southern Team Nissan of New River Valley

Knowledgeable, kept me apprised of process and issues that would need attention soon. Professional and patient with my questions

This dealership has always provided excellent service to me every since I purchased a Nissan Altima in 2012. Preston Hedge has never failed to be kind, competent, and accommodating.

Disorganized, poor follow-up, untrained, AI was a disaster, staff does not follow instructions, poor communication

They got my tire replaced in a day! Very helpful team and definitely recommend them

Oil was overfilled by 1 qt and warning sensor came on while I was driving home.

Bailey was great to work with and she knew her stuff! Went through aspect of the process. I would work with her again.

She is simply amazing, always trying to help and every time I had called her for trying to get in, she had been able to find a space. .

She worked me in at my convenience. She has great customer service. Thank you so much

My technician was very friendly and knowledgeable and kept me informed of progress and necessary repairs needed.

Waited two hours to have complete a state inspection and oil change. Charged for towels and the state inspection 25 and oil change 77 when did the prices go up so much. Charged for service too