Critz Buick GMC

Went to purchase a truck.. with that being said they sold it out from underneath me even through I was trying to work out a deal they completely fell off the face of the earth no follow up and just sold what I wanted. They have NO customer loyalty and they do not care about you.. ALL they care about is MONEY. Please go anowhere but this place to buy anything. They will rip you off.

Seriously the worst dealership I have been to, to include little no name dealerships. I went in for Annual services, asked them to take a chip out, After a phone call saying th they could do it for 75$ (Okay great) I am told they tried and weren’t able to, still fine (instead they did a different free of charge service) that’s great thank you, until I pick up my vehicle and the entire passenger side is cracked. I’m told someone will follow up and they still haven’t. Is this even a Mercedes Benz dealership?

Very nice nice inventory, customer service was very good treated me like a king answered any questions me or my wife had. Answered and returned all of our calls. Worked with us

Very knowledgeable staff with great customer service.

They really worked with me getting me quick in and out on my oil change. Great staff, very friendly! SO glad to have found them.

Critz is an excellent auto dealer. Maintenance service is superbly scheduled and I have received top notch timely status reports. I bought my new GMC truck last year from Critz and it was a very pleasurable experience. The salesman honored every commitment and did a masterful job to swap out with another GMC dealer

The customers service was outstanding from the moment I walk through the door until the moment I walk out the door, charles had the answers to all my question about my car.

Great service at this dealership. My car needed new rotors after about 1 year of ware because of they became wharped. Not satisfied with the quality of the parts from Mercedes Benz. I hope this is not change roots once a year deal it could become an expensive vehicle.

I stopped by the dealership because I was getting a "light" symbol. I was not expected. They diagnosed my problem in 5 minutes and replaced a bulb within an hour.

Thank you to Charles Campbell for helping me with the replacement of the flat tire and making a loaner available. The service departments at Critz is what keeps me coming back to purchase the next car. Thank you! Debby Luskey