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Critz Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (305 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Critz BMW

I had a great buying experience with Critz BMW. My salesperson was courteous and exceeded my expectations by providing excellent customer service. My wife and I were constantly updated in the process of obtaining our vehicle which made this purchase easy in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Review

Great service. In and out in minutes at drop off and pick up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mercedes E400

My A service went very well. Henry Sylvester was my service advisor and made my experience very pleasant. I was seen as soon as I arrived and did not have to wait very long as my car was being serviced. Overall great experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BMW Critz

the sale person Marc Arnold did an fabualous Job. Mr. Gilbert as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding customer service.

These folks were great. We were out of town and having car trouble. We made it in to the dealership. We were set up in a rental car (at no cost to us) and back on the road in no time. We were given regular updates on the status of the repairs and were able to make arrangements to pick up the car at a time the dealership was closed. Had an outstanding experience with these exceptional people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service/Repair

The service person was courtesy. The repair was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Review

Very pleased with experience. This all I am going to write. I would like to help, but completing the review is too much trouble.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Acadia

Excellent customer service. Friendly knowledgable staff. Went above and beyond to assist us in getting the car we were looking for in the price range we needed. We will definetely be returning customers and will refer friends and family to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Critz BMW

I have leased and/or purchased for years! Everyone is always welcoming, helpful and curtious. I find working with the team at Critz BMW to be a very pleasant experience. I would highly recommend this dealer in regards to anyone interested in the purchase or lease of a BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They are the BEST!!!

Everything was perfect. Miss Tiffany is the BEST!! She explains everything involved with our car. So very happy that she is there. Please don't ever let her leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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