Reviews
Write a reviewCritz BMW
I had a great buying experience with Critz BMW. My salesperson was courteous and exceeded my expectations by providing excellent customer service. My wife and I were constantly updated in the process of obtaining our vehicle which made this purchase easy in every way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Review
Great service. In and out in minutes at drop off and pick up!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mercedes E400
My A service went very well. Henry Sylvester was my service advisor and made my experience very pleasant. I was seen as soon as I arrived and did not have to wait very long as my car was being serviced. Overall great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
BMW Critz
the sale person Marc Arnold did an fabualous Job. Mr. Gilbert as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding customer service.
These folks were great. We were out of town and having car trouble. We made it in to the dealership. We were set up in a rental car (at no cost to us) and back on the road in no time. We were given regular updates on the status of the repairs and were able to make arrangements to pick up the car at a time the dealership was closed. Had an outstanding experience with these exceptional people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service/Repair
The service person was courtesy. The repair was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Review
Very pleased with experience. This all I am going to write. I would like to help, but completing the review is too much trouble.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Acadia
Excellent customer service. Friendly knowledgable staff. Went above and beyond to assist us in getting the car we were looking for in the price range we needed. We will definetely be returning customers and will refer friends and family to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Critz BMW
I have leased and/or purchased for years! Everyone is always welcoming, helpful and curtious. I find working with the team at Critz BMW to be a very pleasant experience. I would highly recommend this dealer in regards to anyone interested in the purchase or lease of a BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They are the BEST!!!
Everything was perfect. Miss Tiffany is the BEST!! She explains everything involved with our car. So very happy that she is there. Please don't ever let her leave.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase