Reviews
Service FAST HONEST, Sales dept not that workable.
Service FAST HONEST, Sales dept not that workable. Salesman we bought 6 Sarennto and 1 Telluride had left to another company
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ron- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.
Dylan took the time to go over all of our questions and
Dylan took the time to go over all of our questions and answered them all completely. He was polite, knowledgeable, and extremely helpful and did not seem put out in the least when we wanted to think about this purchase he went over the top and he had no idea if we were going to do the sale or not. He’s a very big asset to your company.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We’re so glad to hear you had a great experience with Dylan! Thank you for your business and the great review!
Never been disappointed with the service or the friendly
Never been disappointed with the service or the friendly people working there and this is my third vehicle.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi-Thank you for the 5 Star Review and your business!
Brought my car in for an oil change and fix my wireless
Brought my car in for an oil change and fix my wireless charger. Great communication by the service team and all issues addressed promptly. See you in March for my inspection.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.
I had a great experience, with no pressure, purchasing my
I had a great experience, with no pressure, purchasing my 2020 Kia Sportage at Matthews Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi-Thank you for the 5 Star Review and your business!
Enjoyable experience Great salesperson and no pressure
Enjoyable experience Great salesperson and no pressure also very knowledgeable and I m happy with my lease purchase vechicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!
Great sales staff, answered all my questions and went out
Great sales staff, answered all my questions and went out of their way to help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!
I Always have really good experiences when getting my car
I Always have really good experiences when getting my car serviced. Friendly staff all around. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nichole- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.
This review is off my last visit.
This review is off my last visit. Service is normally great when I am there. This last time was told an hour for an oil change and was waiting just over two hours just for an oil change. I would have been just over an hour but my car was parked out in the lot when it was done for an hour and no one came out to let me know. I know people have busy days or off days. This is to let you know something was going on that day. I also was not the only one that waited while their car sat in the lot.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to Tellus@matthewsauto.com.
Convenient location, easy to work with, Our salesman Rich
Convenient location, easy to work with, Our salesman Rich great to work with, answers our questions,
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We’re so glad to hear you had a great experience with Rich! Thank you for your business and the great review!