Silko VW of Easton

Thank you so much for taking the time to share your experience with us! We’re delighted to hear that Mario and the rest of our team were able to provide you with helpful and attentive service throughout the entire process. We believe clear and detailed communication is key to ensuring our customers feel confident and well-informed, and it’s wonderful to know Mario made a positive impact in that regard. We’re also very happy to hear that you appreciated our new facility. We designed the space with our customers’ comfort and convenience in mind, aiming to create an environment that supports efficiency while making your visit as pleasant as possible. Your feedback lets us know we’re achieving those goals. Thank you again for choosing Silko Volkswagen. We truly value your business and look forward to assisting you with all your future vehicle needs!

Thank you so much for taking the time to share your positive experience! We’re delighted to hear that you found our service and staff to be excellent. Making sure our customers feel valued and well taken care of is our top priority, and it’s wonderful to know that came through during your visit. We’re also glad the Lyft pickup and dropoff service added an extra layer of convenience for you. We understand how important it is to make servicing your vehicle as hassle-free as possible, and we’re always looking for ways to enhance your experience. Your feedback means a lot to us, and we truly appreciate you choosing Silko Volkswagen for your automotive needs. We look forward to welcoming you back and providing you with the same great service every time!

Hi Karen, Thank you for your kind feedback! We’re glad to hear that our team was helpful, courteous, and kept you informed throughout the repair process. Clear communication is very important to us, and we’re happy it made your experience a positive one. We appreciate you choosing Silko Volkswagen and look forward to assisting you again in the future!

Hi Michael, Thank you for your kind words! We’re glad to hear that everything went smoothly and that our team kept you well-informed throughout the entire process. Clear communication is very important to us, and we’re happy it made your experience a positive one. We appreciate you choosing Silko Volkswagen and look forward to assisting you again in the future!

Thank you so much for your wonderful feedback! We’re delighted to hear that John and Jeff consistently provide friendly service and make your visits enjoyable with their great conversations. Building those personal connections is something we truly value. Your recommendation means a lot to us, and we’re grateful to have earned your trust. We look forward to helping you again whenever you’re ready for your next service or vehicle. Thanks for choosing Silko VW of Easton! It is truly our pleasure.

Hi Michael, Thank you for your kind words! We’re glad to hear that everything went smoothly and that our team kept you well-informed throughout the entire process. Clear communication is very important to us, and we’re happy it made your experience a positive one. We appreciate you choosing Silko Volkswagen and look forward to assisting you again in the future!

Thank you so much for sharing your experience! We’re glad to hear that Jeff took the time to listen to your concerns and advocate on your behalf with the warranty company. It’s wonderful to know his efforts made a positive difference for you. We truly appreciate your kind words and are proud to have Jeff as part of our team. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again for choosing Silko Volkswagen!

Hi Brooke, Thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience with our service team. Providing friendly, courteous service and clear communication is what we strive for, and it’s great to know that came through during your visit. We especially appreciate your kind words about our follow-up process. Keeping our customers informed, even during delays, is important to us. You deserve to feel valued and never left wondering about the status of your vehicle. Thank you again for your trust and support. We’re grateful to have you as part of the Silko Volkswagen family and look forward to serving you again in the future!

Hi Sara, Thank you so much for your continued loyalty and support over the years! We're truly grateful to have had the opportunity to serve you first at Silko Honda and now at Silko Volkswagen. It means a lot to us that you’ve stayed with the Silko family through your vehicle journey. We’re thrilled to hear that you’ve consistently experienced great communication, efficient service, and are enjoying our new facility. Knowing that we've earned your “two thumbs up” is incredibly rewarding for our entire team! Thanks again for trusting us with your vehicles! We look forward to seeing you again soon and continuing to provide the service you know and love.

Hi Olivia, Thank you for taking the time to share your experience with us. We’re glad to hear that, overall, your visit to Silko Volkswagen was a good one and that you found our new facility comfortable while you waited. Creating a welcoming environment is important to us, and we're happy that helped make your time with us a bit more pleasant. That said, we completely understand your frustration with the extended wait time for your oil change and tire rotation. We sincerely apologize for the delay. Your time is valuable, and we’re actively working to improve our scheduling and service flow to prevent this in the future. We truly appreciate your honest feedback and hope to provide you with a quicker and even smoother experience next time. Please don’t hesitate to reach out if there’s anything more we can do.