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Silko VW of Easton

(551 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
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2023 consumer dealer award
New (508) 232-6153 (508) 232-6153
Used (508) 232-6186 (508) 232-6186
Service (508) 232-4933 (508) 232-4933

Reviews

(551 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Silko VW of Easton from DealerRater.

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John has been great , very helpful and understanding

John has been great , very helpful and understanding about my situation doing everything he can to resolve my issues with the vehicle , thanks for the great service

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Christos! Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that John was able to provide the support and understanding you needed. Customer satisfaction is our top priority, and it's great to know that John went above and beyond to help resolve your vehicle issues. We truly appreciate your feedback and your trust in us!

The staff are friendly and accommodating.

The staff are friendly and accommodating. The Service department is helpful and eager to please !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that our staff made you feel welcome and that our service team was eager to help. Providing a friendly, accommodating experience is what we strive for every day, and we're so glad that came through during your visit here at Silko VW. We truly appreciate your support and look forward to serving you again soon!

Very friendly very patient to explain every thing on the

Very friendly very patient to explain every thing on the paperwork contract answer all the question that I ask patiently every detail on the car I am very thankful for that

Rating breakdown (out of 5):
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your thoughtful feedback! It’s wonderful to know our Silko VW team took the time to patiently explain every detail and answer all your questions thoroughly. Ensuring you feel comfortable and informed during the entire process is our top priority. Thank you for choosing us, and we look forward to serving you again! Enjoy!

Outstanding service experience.

Outstanding service experience. Mario kept me updated as the appointment went along and offered options for my car. And washing the all weather mats after a brutal winter? Nice touch, was not expecting that. I'll be back. if i could give more stars, i would.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your heartfelt review! We’re delighted that Mario kept you updated throughout your appointment and offered helpful options for your car. That extra care—like cleaning your all-weather mats after a harsh winter—is just one way we aim to go above and beyond for our Silko VW customers. Your kind words truly mean a lot to us, and we look forward to welcoming you back whenever you need us. If there’s ever anything we can do, please don’t hesitate to reach out!

Was impressed with the way they conduct themselves, had

Was impressed with the way they conduct themselves, had very bad experience at a Hyundai dealer that I had actually bought a car from several years ago. Colin was courteous, business like, answered my questions, not pushy, the kind of person I like to deal with, not the case at many car dealers. Sales manager was also courteous, explained everything including his warranties and wasn’t pushy, Overall a good experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience here at Silko VW of Easton. We’re really glad that Colin and our sales manager made you feel comfortable and respected throughout the process. We understand how frustrating a difficult experience at another dealership can be, and it means a lot to us that we could provide a refreshing, no-pressure environment for you. Your feedback truly encourages our team to keep doing what we do best—treating every customer like family. We’re honored to have earned your trust and look forward to being here for you whenever you’re ready for your next vehicle.

Excellent.

Excellent. Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re glad to hear you found our Silko VW team professional, polite, and engaging, and that you felt comfortable and well-informed throughout your visit. Providing a welcoming and transparent experience is very important to us. We appreciate your kind words and look forward to assisting you again soon!

Poor communication skills , don’t respond in timely

Poor communication skills , don’t respond in timely manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was going to be I never would of purchased a vehicle from them , probably going to trade my car in and take a huge loss just to not deal with them again as they simply just don’t respond

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We couldn't be happier with our recent purchase of the

We couldn't be happier with our recent purchase of the 2025 VW TAOS at Silko Volkswagen of Easton. The entire Silko team made our car buying experience a breeze. Thank you, Silko VW of Easton!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi James & Jan, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that your recent purchase of the 2025 VW Taos at Silko Volkswagen of Easton was such a positive and enjoyable experience. Our entire team works hard to make the car-buying process as smooth and stress-free as possible, and it means a great deal to us to know that we succeeded in making your visit a breeze. From the moment you walked in to the moment you drove off in your new Taos, we aim to provide attentive, friendly, and professional service—and your kind words truly affirm that effort. We hope your new VW Taos brings you many miles of happiness and adventure! Please don’t hesitate to reach out if you ever need anything in the future. We look forward to welcoming you back to Silko VW Easton for service, upgrades, or your next vehicle purchase. Thanks again for choosing us and for being part of the Silko family!

I was very pleased with the results I received.

I was very pleased with the results I received. I was told that certain things needed to be done . I find everyone pleasant.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Donna, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you were pleased with the results and that our team was pleasant and easy to work with throughout your visit. Providing clear communication about what needs to be done and delivering friendly, attentive service are very important to us. We truly appreciate your trust and confidence in our team. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Our goal is to ensure your vehicle stays in great condition and that every visit with us is a positive one. Thank you again for choosing us, and we look forward to welcoming you back in the future!

Very professional and courteous, they do what they say

Very professional and courteous, they do what they say they’re going to do, very happy, no complaints so far

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re delighted to hear that our Silko VW team was professional, courteous, and reliable throughout your experience. Your satisfaction means everything to us, and we’re so happy to know you’re pleased with our service. We look forward to continuing to exceed your expectations!