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Glassman Automotive Group, Inc

(2,078 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
(248) 864-4232 (248) 864-4232

Reviews

(2,078 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glassman Automotive Group, Inc from DealerRater.

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Great staff to work with and made my purchase easier than

Great staff to work with and made my purchase easier than I’ve ever had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales expert Andrew and Finance manager Darin did an

Sales expert Andrew and Finance manager Darin did an excellent job supporting us. Hyundai Finance on the other hand charges way too high of an interest rate. We made a big mistake getting involved with financing our purchase. We should have paid cash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Responsive and courteous.

Responsive and courteous. Easy scheduling. I usually have my car serviced by another dealership, but had difficulty reaching anyone in the service department despite calling several times and leaving messages. Glassman responded promptly and online scheduling was great. I was kept updated during the service and they arranged transportation for me while my car was in their care. Would definitely return to this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership is always courteous and professional.

This dealership is always courteous and professional. I have been a customer for many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy process from making the appointment to drop off.

Easy process from making the appointment to drop off. Really professional and friendly service from Corey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeremy Murdock was very attentive to our needs.

Jeremy Murdock was very attentive to our needs. He was showed us numerous vehicles and were happy with the car we ended up with. Arnold & Anna Hyman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We didn’t plan on getting a new outback, ours was

We didn’t plan on getting a new outback, ours was currently in for an oil change and we decided to go to the showroom floor. Jeff made it happen easily, and in the same time that it took to get an oil change, we walked out with a new car, we couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Glassman was the most responsive and most helpful

Glassman was the most responsive and most helpful dealership we interacted with over a two month period. They checked in with us often after the initial inquiry that we sent from the website which prompted us to go in person and look at two different cars. We left with a great deal and everyone we interacted with was professional and kind. We looked at a Kia Sorento but ended up with a Mitsubishi Outlander PHEV. Excellent service all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All the recall work was done.

All the recall work was done. It took a lot longer than was promised to get the parts ..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service staff very courteous, friendly and knowledgeable.

Service staff very courteous, friendly and knowledgeable. Was able to get vehicle serviced in a timely manner. Waiting area very clean and coffee a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.