Reviews
Excellent customer service!
Excellent customer service! I was always informed of the progress as it was being completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leigh, your kind review warms our hearts! Thank you from the Toyota of Ann Arbor Team.
John P was very friendly, helpful, fast and went beyond
John P was very friendly, helpful, fast and went beyond with his service for my purchase. Highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that John provided exceptional service during your purchase at Toyota of Ann Arbor! Thank you for recommending us, and we hope you're enjoying your new vehicle.
Great experience with the front desk and also with Jacob.
Great experience with the front desk and also with Jacob. Friendly, transparent and efficient. Did a great job describing the situation and what was done and what can be expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bindu, we're delighted to hear about your positive experience with Jacob and the front desk team at Toyota of Ann Arbor. It's wonderful that you found our service friendly and transparent. Thanks for sharing!
I went to get my vehicle serviced and it was a easy
I went to get my vehicle serviced and it was a easy process. I was treated well and my service agent (Lamont) answered all my questions. This was the best experience I had at Toyota of Ann Arbor since I bought this vehicle. Great work. Keep it up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your positive experience at Toyota of Ann Arbor! We're delighted to hear that Lamont provided excellent service and made the process smooth for you. We appreciate your support and look forward to serving you again in the future!
Very Professional, knowledgeable and full of smiles.
Very Professional, knowledgeable and full of smiles. John Howell,Terrence ,Jacob , Rich- superb customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing the superb customer service from John Howell, Terrence, Jacob, and Rich at Toyota of Ann Arbor! We're delighted to hear about your positive experience with our team.
They do what they say, and that’s more than most other
They do what they say, and that’s more than most other dealers. Very polite, punctual detail oriented.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Toyota of Ann Arbor! We're delighted to hear that our team met your expectations and provided a reliable service. We appreciate the support!
Professional, friendly.
Professional, friendly. Modern up to date, state of the art. Realistic service times. Worth the drive to get there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, we're delighted to hear that you found our services at Toyota of Ann Arbor worth the drive! Thank you for highlighting our professionalism and modern facilities. Safe travels until we see you again!
Brought car in for 6 month servicing.
Brought car in for 6 month servicing. Lamont was great. He explained everything clearly and was very pleasant to deal with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Laura, we're delighted to hear that Lamont provided you with excellent service at Toyota of Ann Arbor. Thank you for sharing your experience!
Always a convenient, quick, and painless experience at
Always a convenient, quick, and painless experience at Toyota of Ann Arbor whether it’s buying a new vehicle or scheduling and bringing our cars in for general maintenance
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your experiences at Toyota of Ann Arbor have been convenient and hassle-free, whether for purchasing or maintenance. Thank you for choosing us!
Recently purchased a vehicle from Hunter at Toyota of Ann
Recently purchased a vehicle from Hunter at Toyota of Ann Arbor. Hunter was exceptional to work with. The car I chose was being brought here from another state. Hunter kept me abreast of its progress throughout the process and was flexible to my schedule to ensure I could receive a delivery of the vehicle as soon as possible. Thank you for a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Hunter provided exceptional service during your vehicle purchase at Toyota of Ann Arbor. Keeping you informed and accommodating your schedule is what we strive for, so thank you for sharing this positive experience! Enjoy the new ride!