Reviews
Write a reviewWithout hesitation - head to Pollard
Walk in the door to low pressure, low haggle, welcoming team in beautiful new building - walk out with the Jeep you came for perfect for your lifestyle and budget.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT SERVICE!
I purchased a used jeep and drove over 150 miles to come to this dealership, as it was a better price than any others I had found for the options/condition I wanted. Mark helped me via phone and text message prior to arrival and Shy took care of me once I got there. I feel that they truly cared about me, rather than just making a sale. Shy went above and beyond to make sure we would be happy with the car and all our questions & concerns were addressed. Financing process was super easy and the lady that helped us with that part was very patient and thoughtful about the transaction. This was one of the best experiences buying a vehicle I've ever had. I would go back and recommend to a friend/family member looking for a new or used Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience
Jennie was a pleasure to work with. She understood what I needed, wanted and requested. She was able to find that EXACT Jeep and assisted in a smooth and stress free purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and for sharing your experience, Byron! We appreciate your business and feedback! Sincerely, Blake Saffell Pollard Jeep | Marketing Director
Great people to work with
Great place to buy a vehicle, friendly people and great service. They allowed us plenty of time to test drive and cleaned it before we drove off.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Employees were friendly and efficient.
The dealer didn't have the specific vehicle that we were looking for so the sales rep (Mark) personally drove the regional center to pick up the one we wanted. The deal we made on the vehicle was fair and we were certainly satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant experience/professional team
Jennie did a great job working with my wife and I to select the vehicle we wanted. She worked with her supervisor to ensure we received all of the information we needed to make our decision. She didn't push us and was very professional in her support. I would recommend Jennie and the team at Pollard to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Efficient Buying Experience
I have purchased vehicles from Pollard since 1989. This new experience in their new building and location was especially good. In working with Jennie and Yianni I got the answers I needed, they located the vehicle I wanted and negotiated a fair deal without drama. I appreciate that Pollard has been in the local community so long and that they will stand behind what they sell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant Experience
Matt was friendly and helpful. He didn't always know the answer, but was honest about that and would quickly find out. I highly recommend speaking with Matt if you're interested in a Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roxane!
Roxane and Jeff in Finance were wonderful to work with-very knowledgeable and professional ! Kyle and the service team were equally great to work with. We appreciated the team work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great first experience purchasing a car from a dealer.
Jennie was a very personable sales woman. She took my requests seriously and got them approved. She didn't wast my time trying to sell me on anything I didn't want. We discussed more than just the Nissan I am purchasing which means a lot to me as I am a salesman as well. The personal touch goes a long way with a guy like me. So thanks to the staff that got me driving this vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car