Reviews
Write a reviewExcellent customer service.
I'm from out of town and had my Jeep serviced twice here and found everyone I had contact with to be very helpful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for sharing your five-star review! We are so happy to know your experience with us was positive. We appreciate your business and hope to see you in the future!
Wonderful People
My husband and I went into Pollard looking for a vehicle for me. Brandon was so knowledgable and helpful and nothing was too much trouble. Having been to several garages this was by far the best. The staff are so friendly and I genuinely enjoyed my interaction with them. In fact, it was so nice we ended up buying 2 vehicles from them. One for me and one for my husband :-) If you are looking for friendly, helpful, knowledgeable and not pushy then this is where you need to get your vehicle from. I can’t recommend them highly enough! Thanks Pollards
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amanda, We are delighted to learn of your feedback for our team. It was our pleasure to assist you and we wish you congratulations! Thank you so much for your kind comments and recommendation. If there is anything else we can do for you, please do not hesitate to let us know. We look forward to seeing you again in the future.
The Service and Sales Team were Awesome!
My vehicle was repaired in a timely manner. The service staff were kind and accommodating. My vehicle is fixed and running like new. The sales staff were friendly and were not high pressure when I was in the showroom looking at vehicles. Thank you Pollard!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review and rating! We are delighted to know that your vehicle was repaired in a timely manner and that our service staff was kind and accommodating. It is also wonderful that our sales staff was friendly and attentive and we hope that you will continue to visit us in the future! Have a good day!
Great service
Mike and Bob went over and above to satisfy my needs, Got the work done in half the time Very easy drop off and pick up vehicle I will Definitely return for any needs in the future and would highly recommend other customer to go there and try them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation! We're glad that Mike and Bob went above and beyond to assist you. We look forward to serving you again in the future.
When I buy another Jeep it will be from Gabe
Gabe was the best car salesman I have ever had the pleasure of buying a car from! His customer service was phenomenal, he didn’t hassle or pressure at all, and he gave my wife and I time and space to discuss and consider everything. We are a Jeep family and will be going back to Pollard to buy our next Jeep from Gabe in the future!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! It's great to know that Gabe was a valuable asset to your experience with us. We appreciate your feedback, and we hope you enjoy your Jeep!
Excelent Dealership Experience!
We went in to Service to get keys made for a 2011 Jeep Wrangler. Mike C in Service walked me up to Sales and especially Gabe East to get some details regarding the new Wranglers. That was very gracious on Mike's part! Gabe was very knowledgeable about the Wranglers and could answer all my questions. We also had a 2010 GMC Denali at home. I asked if both could be traded in; he said, "Of course!" He immediately checked out the 2011 Wrangler and offered to pay for the keys if we bought a new Jeep. We went and got the Denali. They gave us good trades on both, and we drove away in an all white Sahara with many sweet accessories. Rides beautifully (after all it IS a Jeep), we are tickled with it, and the dealership was very helpful each step of the way. A great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
We're glad that you had an excellent experience with us! Gabe and Mike were happy to assist you and ensure that you were satisfied with your vehicle. Congratulations on the new Jeep Sahara. Please let us know if we can help with anything else.
Outstanding customer Service
Customer Service DOES still exist!! Wonderful staff and excellent atmosphere. I purchased my used vehicle from out of town and they described and represented the vehicle exactly “as is” No surprises when I got there. I can’t believe they actually sent a driver to pick me up and drove me all the way to their dealership so I didn’t have to arrange another ride if I decided not to purchase AND they had no problem taking me home had I chose not to buy!! WHO DOES THAT?!?....POLLARD JEEP!!! 😁 Thanks guys! I’d recommend you to all my friends and family and will shop with you again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Jen, Thank you for leaving such a thoughtful review. We will always do everything in our power to ensure that our guests have a convenient and efficient experience. We truly appreciate the perfect rating. Have a wonderful day and visit again, soon.
5 star-Excellent customer service & repairs!
Bob Valladao & Mike C, ( Of Pollard Jeep Dealership) Outstanding customer service & repars. Efficient, thorough, friendly, knowledgeable... reliable servicing you can count on! With ample gratitude!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! Our team was happy to provide five-star service. We look forward to serving you again in the future.
Great Certified Preowned 2016 Jeep Cherokee Latitude
I had a great car buying experience with Pollard Jeep! I worked with Connor F. over the past couple weeks trying to find the perfect car. He was very patient with me while I was trying out several vehicles and extremely knowledgable about all the features that each car had. We went through several variations of new and certified preowned vehicles and I decided on getting a CPO 2016 Cherokee Latitude. I couldn't have driven away any happier! Overall great experience with Conor and Will in the finance department too. I would definitely go back and shop here again. Here's to many fun miles on the road!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mike, congratulations on the 2016 Jeep Cherokee Latitude! It's great to know that you had a five-star experience with Connor and Will. They were happy to help you during every step of the process. We hope to serve you again for your future vehicle needs.
Great buying experience
They made my buying a new Jeep very easy. Would recommend. I looked all around town and found what I was looking for at the price I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are so glad that we could make your car-buying experience easy and stress-free! Enjoy!