Reviews
Write a reviewExcellent Customer Service
Gabe went above and beyond to find the Jeep we were looking for. He made the overall purchase experience effortless and efficient. I highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a positive review and rating! It is wonderful to know that your experience with us went well and that Gabe provided you with the best customer service. It is great that your overall car buying experience was effortless and efficient and we appreciate you recommending us!
Purchase of 2018 Jeep Cherokee
They worked with us and made sure we were happy with the price we recieved. They stayed late after the dealership closed to finish everything up so we could drive off in our new car. Very happy with service and experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for your positive review! We are happy to learn that your experience with us was good. We value your business and look forward to working with you again!
Lease to buy
It took about an hour to buy my car from the time I walked in. My test drive took three years. Good group of professionals
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! If there is anything we can do for you in the future, please feel free to reach out to us.
Easy great buying experience.
Katelyn was our sales representative. She was so energetic and a pleasure to work with. She listened to our needs and wants and delivered! The finance guy will was also was great. We were in and out of there in just a couple of hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, Thank you for the positive feedback. Katelyn and Will will be notified of our praises. We hope you visit again soon. Have a great day.
Great buying experience!
I just finished buying my 5th Jeep from Pollard, it has been a 5 star experience every time. The product is amazing, the salespeople and service make this the only dealership I choose to go to. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you so much for the five-star review! Wow! Congratulations on your 5th Jeep! We truly appreciate your business and loyalty. We hope to see you again in the future!
Thanks you so much! Excellent job! So propessional ! Love it
Words is not enough to say Thank you so much! Excellent job! So professional and friendly..pls come and visit there site for sure u gonna live it! GOD bless.. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ramon, thank you for the excellent recommendation. We appreciate the 5-star rating as well. Let us know when there are any other automotive needs with which we may assist you.
Great experience!
This was the fastest experience buying a car! My husband got on the Pollard Jeep found what he was looking for contacted Kaytlyn and set up a time to meet the following evening! We got to the dealership and the car he wanted was clean and pulled out ready for the test drive. After we went on our test drive came back got paperwork done! From start to finish we were driving out of the dealership in two hour! Great people and a great dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there, Thank you so much for sharing your five-star review! We are so happy to hear Katelyn provided you with fast and efficient service. It was a pleasure working with you. We invite you back anytime you need help!
Slow and inept
Recently spent six of the most wasted hours of my life within this horrendous dealership. After making an agreement and being told the vehicle was "mine", I had the extreme displeasure of the next four hours being wasted with the finance manager (William). As this may sound like an over exaggeration of time, I set the timer on my phone to mark how long this torture would endure after the first 45 minutes of no result from William. Aside for the fact this vehicle was a custom vehicle, I would have walked out and spent the $50,000 ANYWHERE else to end this monotonous misery. The poor pleasure of sitting in an office being held hostage by William for over four hours was the closest thing to xxxx, this side of Earth. Based on the circumstances, I would never recommend or return to this stupendously terrible time sap of a dealership. Take my advice and please go anywhere else to purchase a vehicle. Save yourself the experience of what can only be considered as legal torture.
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hello, We are concerned by your feedback and would like to learn more about your disappointment in regards to what happened during your financing experience. We encourage you to reach out to us directly about your concerns. Best, Pollard Jeep socialmedia@pollardmotors.com (303) 447-8187
Christmas surprise for my wife.
I purchased a remote start for my wife's Compass. And with the help of 2 employees it was done as a complete surprise and she won't know anything about it until Christmas morning. Audrey and Bob are amazing and extremely helpful. Thanks guys! Doug is lucky to have you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We are so glad to hear about the remote start gift for your wife, and will make sure to thank Audrey and Bob for their assistance!
Thank You!
Pollard Motors experience was great! They had the Jeep we were looking for, took the time to get us all the information we needed about our new Jeep and made the buying experience easy! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We apprecaite you taking the time to leave us a positive review and rating! We are glad that your car-buying experience was great and that we had the Jeep you were looking for. We value you as a customer and we hope that you will visit us again soon!