Reviews
Write a reviewEric the Shuttle Driver
So I had my car worked on in the service department which can sometimes be a stressful and expensive experience. Eric was sent to pick me up yesterday afternoon and he truly changed my day for the better. Not only was he prompt and professional, he put a smile on my face and his positive attitude was contagious on the ride back to the dealership. This is the kind of guy you want to keep around and represent your brand. Who knows maybe he could be trained to be a salesman or service manager given some time. Thanks Eric for the outstanding service, I won't forget it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to tell us about your experience! We're so glad your experience was pleasant thanks to Eric. We hope to see you again!
Great Experience!
The whole car buying process at Pollard was painless, efficient and very enjoyable! Monte was great! I went in to test drive one model, but because he listened to what I really wanted, he showed me another vehicle that he thought I might like. Needless to say, I ended up buying the car of my dreams. Negotiating the cost, financing and finalizing the sale...everything went so smoothly. Mrs. Pollard even called me the next day to thank me for my purchase and offered a free oil change! I am so happy with my Jeep Wrangler, Thank you Pollard Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a positive review and rating! We are happy to know that your car-buying experience was efficient and enjoyable. It is also wonderful that Monte was great and was attentive to what you were looking for in a vehicle which helped you find the car of your dreams. We are happy to have you a part of the Pollard Jeep of Boulder family and we hope you enjoy your Jeep Wrangler. Have a wonderful day!
Great Experience!
I worked with James and Monte to find my Jeep. My first Jeep, and my first time buying from Pollard. I love the car, and I loved the experience. Very professional with no "car salesman" experience. I'll definitely come to Pollard for my service, and for my next Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dave, We are happy to hear that you had a great car buying experience with us! We value your business and hope to see you again. Enjoy your new Jeep!
Accommodated our pricing & test driving needs
Pollard Jeep worked to meet our pricing needs and we are very happy with our purchase. They supported our decision-making process with all the test driving that we needed in order to make a decision. We have also found them to be responsive and attentive with our paperwork and questions post-purchase as well. Thank you Pollard!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You're so very welcome! It was truly a pleasure doing business with you. We are always here if you need anything in the future!
Easy to work with and knowledgeable
Working with Kaytlin made a usually miserable process fairly painless! She was not only super personable, but could answer all of my questions regarding the Grand Cherokee Trackhawk we bought. Smart, funny, and willing to do what was needed to make the deal. Additionally, as part time Boulder residents, the Service department has always treated us exceptionally when we’ve had any problems with our previous Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us for your automotive needs! It is our pleasure to assist you with anything you ever need so please feel free to reach out to us at anytime!
Accommodating and the best leasing experience I've had!
This was my first experience leasing a car and I wanted to make sure that I wasn't getting scammed and the Pollard Jeep dealership was so accommodating and made sure to get me the best deal. I visited and test drove many other cars and they were the easiest to communicate with and the most personable which made the experience so easy for me. I test drove my Jeep with Kaytlin Pearson and she was just a joy and so knowledgable about all Jeeps. I ended up not wanting the color of the car that I test drove and they were able to get me the one I wanted immediately. I signed my deal with Will Loomis
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear about your pleasant experience! We sincerely thank you for taking the time to review our dealership.
Detailing
I recently brought my 2017 Jeep Compass in for an oil change. I recently had some minor surgery and haven't been able to get my girl as clean and fresh looking as I normally do. I was returned a car that looked and smelled brand spanking new! Everything was vacuumed, windows sparkled and she was absolutely perfect! I have had nothing but great service at Pollard, from the process of buying the car, routine service and even took a peek at her when someone bumped into her during a minor traffic incident! I have recommended the dealership to several people, and will continue to do so -- they are amazing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a positive review and rating! We are so glad to know that you chose us as your dealership to get your car serviced at. It is great that the car was returned to you as if it was brand new. We are also glad to know that all your other experiences with us have gone well, for example, buying a car, routine service, and examining your car after a minor traffic incident. We appreciate you recommending us and we hope that you will continue to visit us in the near future!
Very happy with the service provided
We had an issue with an Engine light that came on and they took care of it and also did an Oil Lube and Filter and Rotated the Tires Thanks for doing such a good job and Mike and Andy were great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a five-star rating and great review! We are happy to know that we were able to help you service your vehicle and that Mike and Andy were so helpful. We appreciate your business and we hope that you will continue to visit us in the future! Have a good day!
Great Customer Service
My title was lost in the mail and they got me a new one quickly. The service on initial buying of my Jeep Grand Cherokee was great too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We were glad to be of help! Thank you for your feedback and we look forward to working with you again.
Jeep Grand Cherokee
I went to Kaitlin looking for a Jeep Wrangler and ended up leasing a 2018 Grand Cherokee Altitude. She was very helpful and knew the cars inside and out. I am very excited to have such a beautiful new car and would definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We are so happy you love your 2018 Grand Cherokee Altitude! Thank you for sharing your outstanding experience with the team and we look forward to your next visit. Have a wonderful day!