Reviews
Very easy to deal with.
Very easy to deal with. The sales people were very friendly and helpful while buying my truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear the process was smooth and that our sales team made you feel comfortable and supported. Enjoy your new truck, and thank you for choosing us!
It was truly a pleasure to have worked with and purchase
It was truly a pleasure to have worked with and purchase a new vehicle from this young man. Nate really impressed me by listening to what I wanted and needed. He is very knowledgeable all the options and quickly helped me land on the perfect fit for me. I would highly recommend him to anyone needing a new or even pre-owned vehicle. He worked hard for me and exceeded my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that Nate exceeded your expectations and helped you find the perfect vehicle! He takes great pride in listening and making the process smooth for every customer. Thank you for the recommendation and for allowing us to earn your business!
I had a great experience at Walt Massey Service Dept.
I had a great experience at Walt Massey Service Dept. They quickly fixed some parts that were missing or broken in my vehicle. Amy Trotter met me outside the service center each time so that I didn't have to even go inside. She was very friendly and made it an even better experience. Customer service has been lacking in a lot of places but not at Walt Massey. They did a great job from start to finish!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear about your great experience with our service team! Amy will be thrilled to know her friendly and thoughtful service made such a difference. We’re proud to offer the kind of customer care that stands out, and we appreciate you taking the time to share!
Nice friendly sales person when in service area all work
Nice friendly sales person when in service area all work explained completely paperwork easy to read.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear everything was clearly explained and the process was smooth from start to finish. Thanks for the kind words about our team—it means a lot!
Awesome staff!
Awesome staff! Helpful, friendly, courteous, and lots of knowledge. Dana was a pleasure to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad you had a great experience! Dana and the rest of the team appreciate your kind words—it’s our goal to be helpful, friendly, and knowledgeable every step of the way.
Awesome staff and store.
Awesome staff and store. They have a customer for life at Walt Massey. I will do all of my business there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly staff.
Friendly staff. Solve my issues in a timely manner. The lady I talk to was really nice and knowledgeable of my situation with my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to do business with, kind and pleasant
Great to do business with, kind and pleasant experience. If you are in need of a vehicle or repairs done give them a shout.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a wonderful experience at this dealership!
I had a wonderful experience at this dealership! Everyone was very welcoming, and it made the experience very easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad to hear you had a wonderful and welcoming experience! Making the process easy and enjoyable is what we aim for. Thanks for choosing us!
They are very patient polite and helpful.
They are very patient polite and helpful. They even took time to explain to me how my warranty works
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair