Reviews
We had such a great experience at Walt Massey in
We had such a great experience at Walt Massey in Columbia. Brandy Boyd was so helpful and so patient when dealing with my husband. She helped us find the perfect truck to meet all of our family needs. 10 out of 10 service. Go see Brandy for all of your new car needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My purchase experience was great.
My purchase experience was great. Brandy made the experience so easy. Damion Dearman expedited the process and he and Clay Magee made sure that I received my Military Appreciation Rebate. It was a very enjoyable experience. This is my fourth vehicle that I have purchased from this dealership and I recommend your dealership to anyone who wants to purchase a vehicle. Thanks for the help and you all went above and beyond what I expected. Keep up the great work..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so grateful for your continued loyalty and thrilled to hear that Brandy, Damion, and Clay made your fourth purchase such a smooth and enjoyable one. It’s great to know the team went above and beyond, especially in making sure you received your Military Appreciation Rebate. Thank you for the recommendation and for allowing us to serve you again!
She went well beyond her duty after the sale to send me
She went well beyond her duty after the sale to send me my CD left in the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad to hear she went the extra mile to get your CD back to you! Going above and beyond for our customers is what we aim for, and we appreciate you sharing your experience.
The staff has been really nice to work with.
The staff has been really nice to work with. They were not too aggressive but attentive .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad to hear you had a positive experience with our team! Striking the right balance between being attentive and respectful is important to us—thank you for the kind words!
Great place to shop for a new vehicle.
Great place to shop for a new vehicle. You will be satisfied with their ethics to get the job done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re happy to hear you had a great shopping experience! Our team takes pride in doing things the right way and making sure every customer leaves satisfied.
Great team at Walt Massey over in Columbia.
Great team at Walt Massey over in Columbia. Love the customer service and loving the beautiful Yukon AT4.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear you’re loving your Yukon AT4! The team in Columbia will be thrilled to know their customer service made an impact. Thanks for choosing us!
Brandy was absolutely wonderful!
Brandy was absolutely wonderful! She made the experience of buying our daughter’s first car a breeze. Her approach was never pushy, just helpful, kind, and professional from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That’s such a special milestone—thank you for choosing us to be a part of it! We’re thrilled to hear Brandy made the experience so smooth and enjoyable. We’ll be sure to share your kind words with her! Wishing your daughter many happy memories in her new car!
We were very satisfied with the service.
We were very satisfied with the service. Nice friendly customer service very accommodating nice waiting room as well. The oil change and tire rotation was much quicker than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear you had a great experience with our service team! It’s great to know the quick turnaround, friendly staff, and comfortable waiting area all made a positive impression. We appreciate your visit and look forward to seeing you next time!
I have used the dealership in the past, and I am
I have used the dealership in the past, and I am satisfied with the service that I received in the future. If I have any problems, I would not hesitate to call up on them again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your continued trust and loyalty. It means a lot to know you’ve been satisfied with your experience, and we’ll be here whenever you need us. Don’t hesitate to reach out anytime!
It’s was a super fast and easy experience.
It’s was a super fast and easy experience. Cade went above and beyond to accommodate me I’ll definitely buy my next vehicle from Walt Massy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad to hear Cade made your experience fast and easy! Going above and beyond is what we aim for, and we’re thrilled to know you’ll be coming back for your next vehicle. Thank you for the kind words!