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Hawk CDJR

(859 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm Closed
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–6:00pm
Saturday 9:00am–7:00pm 6:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 367-6102 (866) 367-6102
Used (866) 893-3840 (866) 893-3840
Service (866) 893-8625 (866) 893-8625

Reviews

(859 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk CDJR from DealerRater.

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Thank you horacio and the rest of the hawk team for

Thank you horacio and the rest of the hawk team for making this process super easy

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shopping for my new jeep was a pleasure and welcoming

Shopping for my new jeep was a pleasure and welcoming experience. I felt comfortable and Hawk Jeep met my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're thrilled to hear that you had a pleasant and welcoming experience while shopping for your new Jeep. Meeting your expectations is our priority, and we appreciate you choosing us for your vehicle needs. Enjoy your new ride and drive safe!

Tim in sales excellent salesman worked his butt of to get

Tim in sales excellent salesman worked his butt of to get me in my new grand cherokee. And Steve did fantastic job in getting me financed. AAAAAA++++ GREAT EXPERINCE AND PROFESSIONAL STAFF

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear about your excellent experience with Tim and Steve! Our team is dedicated to ensuring you find the right vehicle and financing. Enjoy your new Jeep Grand Cherokee, and thank you for the fantastic feedback!

Great service 👏 our salesperson Tim Giacomi was awesome

Great service 👏 our salesperson Tim Giacomi was awesome to work with!! He did everything possible to make our deal on a vehicle work!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're so excited to hear that Tim provided you with such great service and made your vehicle purchase a positive experience. We appreciate your support and hope you enjoy your new ride!

Loved my experience at Hawk CJD they took really good

Loved my experience at Hawk CJD they took really good care of me. My 3rd car from them. My new Grand Cherokee has everything I wanted. Don't hesitate to upgrade here with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback, Simon! We're so glad to hear you had a great experience and that you love your new Grand Cherokee. Your loyalty means the world to us, and we look forward to assisting you again in the future!

Horacio was a great help when it came to searching for a

Horacio was a great help when it came to searching for a new vehicle, 10/10 recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're so glad to hear that Horacio provided you with great assistance in your vehicle search. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Thank you to the entire Hawk team and Vega for getting me

Thank you to the entire Hawk team and Vega for getting me a great deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear you had a fantastic experience with our team and Vega! Your satisfaction is our top priority, and we appreciate your kind words. Enjoy your new ride!

Bought my new Grand Cherokee here the other day.

Bought my new Grand Cherokee here the other day. Tim Giacomi was an excellent and very knowledgeable sales person. I recommend asking for him. No pressure and straight talk. Good experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're so happy to hear that Tim provided you with excellent service during your Grand Cherokee purchase. Your recommendation means a lot to us, and we're glad you had a no-pressure experience. Enjoy your new ride and drive safe!

Shopped around at a few Ram dealers in the chicagoland

Shopped around at a few Ram dealers in the chicagoland area and Hawk was by far the best experience. I already knew what I wanted and was able to streamline the process with Horacio over the phone and text. Showing up to the dealership was a very smooth experience and very low effort. I didn't have to stay there for hours and i was in and out within an hour. Absolutely incredible experience and I can't recommend these guys enough!! Shoutout to Frank for making the paperwork so simple too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're so glad to hear that your experience was smooth and efficient, and that Horacio and Frank made the process easy for you. Your recommendation means a lot to us! Enjoy your new vehicle and drive safe!

Brought my vehicle in for service and had a fantastic

Brought my vehicle in for service and had a fantastic experience from start to finish. Brandon, my service advisor, did a great job assisting me, he was professional, helpful, and kept me updated throughout the process. Job well done, Brandon! The entire staff was friendly and welcoming, and the service team took great care of my vehicle. Everything was handled smoothly and efficiently. Highly recommend! top-notch customer service all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! We're very glad to hear about your positive experience with Brandon and our service team. Providing top-notch customer service is our priority, and we appreciate your recommendation. Looking forward to seeing you again!