Reviews
Excellent treatment all around.
Excellent treatment all around. Javier Roman (Service Advisor) is OUTSTANDING! We may have only come in for service, but Javier's treatment and care is why we will be purchasing new vehicles from Hawk Ram in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your amazing review! We're thrilled to hear about your outstanding experience with Javier. Providing exceptional service is our priority, and we're excited to assist you with your future vehicle purchases. Your support means a lot to us!
Cisco did a great job of showing me all the features of
Cisco did a great job of showing me all the features of the Ram 1500 limited that I leased he was very helpful with answering all my questions and helped me choose the right vehicle for me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic review! We're so happy to hear that our team provided excellent service and helped you find the perfect Ram 1500 Limited. Enjoy your new vehicle, and we look forward to assisting you again in the future!
Friendly, excellent, knowledgeable, honest customer
Friendly, excellent, knowledgeable, honest customer service. I felt like a valued, VIP customer. I was treated like a celebrity, and I'll definitely spread the word!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kay, thank you for your fantastic review! We're thrilled to hear you felt valued and received top-notch service. Your support means the world to us, and we appreciate you spreading the word! We look forward to welcoming you back.
Great customer service very courtesy accommodating with a
Great customer service very courtesy accommodating with a loaner car so I would be inconvenience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Jackie! We're excited to hear you had such a positive experience with our customer service. We aim to make things as smooth as possible for our customers, and it's great to know we met that goal for you. Looking forward to seeing you again!
Francisco is the greatest!
Francisco is the greatest! Magnificent service and personality Amazing dealership. Thank you Hawk for being the gold standard and taking such great care of me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your review! We’re thrilled to hear about your positive experience with Francisco and our team. We strive to provide top-notch service, and your kind words mean a lot to us. Looking forward to seeing you again!
The salesman was very patient understood my needs.
The salesman was very patient understood my needs. Also the financial advisor was very helpful and polite and nice, will definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jalia, thank you for your wonderful feedback! We're thrilled to hear that our team met your needs with patience and support. Your satisfaction is our priority, and we look forward to welcoming you back in the future!
Great service I definitely recommend they fix my car just
Great service I definitely recommend they fix my car just on time costumers service is really good too
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roquelina, thank you for your fantastic review! We're excited to hear you had a great experience with our service and customer care. Your recommendation means a lot to us, and we look forward to helping you again in the future!
I. Came in for an oil change and tires rotation and it
I. Came in for an oil change and tires rotation and it was great.Period
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome review, Jay! We're thrilled to hear you had a great experience with your oil change and tire rotation. Your satisfaction is our priority, and we look forward to serving you again!
Very happy with the price and the professionalism of the
Very happy with the price and the professionalism of the staff at Hawk CDJ on my CPO Cherokee. Vega, Micha and Steve in the Finance Dept.were all personable and helpful during the process. Cannot recommend them enough. A few days after I posted the review I had a minor issue with the vehicle. Vega stepped up immediately to help and worked with service advisor Adrian - to immediately take care of it. This says everything about the way Hawk CDJ does business before, during and after the sale. This dealership is excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your fantastic experience with us! We are delighted to hear that you are very happy with the price and the professionalism of our staff. Vega, Micha, and Steve in the Finance Department take great pride in providing personable and helpful service, and it's wonderful to know they made your car-buying process smooth and enjoyable. We appreciate your kind words about our team. We are especially pleased to hear that Vega and Adrian were able to promptly address the minor issue with your vehicle. Your feedback highlights our commitment to excellent customer service from start to finish. We look forward to serving you again!
Great customer service, great job with maintenance work
Great customer service, great job with maintenance work and inspection, as well as pretty fast service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the amazing review! We’re thrilled to hear you had a positive experience with our customer service and maintenance team. We strive for efficiency and quality in every visit, and your feedback means a lot to us. Looking forward to serving you again!