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Hawk CDJR

(917 reviews)
Visit Hawk CDJR
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm Closed
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–6:00pm
Saturday 9:00am–7:00pm 6:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (866) 367-6102 (866) 367-6102
Used (866) 893-3840 (866) 893-3840
Service (866) 893-8625 (866) 893-8625

Inventory

See all 471 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2024.
Visit Hawk CDJR for a large selection of new cars in Forest Park, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Forest Park. For years, our financial staff at Hawk CDJR has offered expert advice for those seeking a great Dodge, Jeep, Ram or Chrysler car loan or lease. Our service doesn’t stop there. Forest Park customers can come in and take advantage of our knowledgeable car repair technicians and a fully stocked inventory of Dodge, Jeep, Ram and Chrysler car parts.
A Chicago Area New & Used Car Dealer

Service center

Phone number (866) 893-8625

Service hours

Monday
Closed
Tuesday
6:30am–7:00pm
Wednesday
6:30am–7:00pm
Thursday
6:30am–7:00pm
Friday
6:30am–6:00pm
Saturday
6:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(917 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk CDJR from DealerRater.

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Brandon S in the service department helped us immensely with our car’s software update. He had a great positive attitude and excellent communication with our needs.

Brandon S in the service department helped us immensely with our car’s software update. He had a great positive attitude and excellent communication with our needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Michael, for your fantastic review! We're so happy to hear that Brandon provided you with excellent service and support. Your satisfaction is our priority, and we look forward to assisting you again in the future!

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Quick, efficient and thorough for the service call that was needed on my jeep "Jorge".

Quick, efficient and thorough for the service call that was needed on my jeep "Jorge".

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, Colleen! We're thrilled to hear that your service experience with "Jorge" was quick and thorough. We appreciate your support and look forward to assisting you again in the future!

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Came in for Service on My Jeep and Brandon was very nice and helpful, the team got me in and out super-fast with a detailed report of what was done on my truck. had to go back a second time to get my truck serviced because I didn't want to leave my truck even though Brandon gave me options of a rental, I preferred to sit and wait for the service to be Completed. I relaxed in a very clean very nice waiting area with Brandon checking up on me with updates on when my car would be done. Overall Super nice Experience and super nice people providing great customer service all around.

Came in for Service on My Jeep and Brandon was very nice and helpful, the team got me in and out super-fast with a detailed report of what was done on my truck. had to go back a second time to get my truck serviced because I didn't want to leave my truck even though Brandon gave me options of a rental, I preferred to sit and wait for the service to be Completed. I relaxed in a very clean very nice waiting area with Brandon checking up on me with updates on when my car would be done. Overall Super nice Experience and super nice people providing great customer service all around.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're very excited to hear that Brandon and the team provided such a positive experience during your service visit. We appreciate your kind words and are glad you enjoyed our waiting area. Looking forward to assisting you again in the future!

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Thank you Horacio and the entire Hawk Team they’re great. Made sure I got the car I wanted for my price

Thank you Horacio and the entire Hawk Team they’re great. Made sure I got the car I wanted for my price

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had a fantastic experience with Horacio and the team! Our goal is to ensure every customer drives away happy. Enjoy your new car, and thanks for choosing us!

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Came in with no appointment needed and was out in less than 2 hours!! The place was pretty clean, and the people were very hospitable and courteous!

Came in with no appointment needed and was out in less than 2 hours!! The place was pretty clean, and the people were very hospitable and courteous!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're so happy to hear you had a great experience with us. Our team strives to provide efficient and friendly service, and we appreciate you taking the time to share your thoughts. Hope to see you again!

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Came in and got the car of my dreams for the price I can afford. Thank you Vega

Came in and got the car of my dreams for the price I can afford. Thank you Vega

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're very excited to hear you found your dream car at a price that works for you! Vega and the team appreciate your kind words. Enjoy your new ride and drive safe!

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Horacio was very helpful. Sale was seamless with great customer service throughout the experience. thank you

Horacio was very helpful. Sale was seamless with great customer service throughout the experience. thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share! We're thrilled to hear about your seamless experience and Horacio's helpfulness. Great customer service is our priority, and your feedback means a lot to us! Enjoy your new ride and drive safe!

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They sell defective parts and do not stand behind them with warranty. The absolute worst.

They sell defective parts and do not stand behind them with warranty. The absolute worst.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, Dori. Your feedback is important to us, and we take such concerns seriously. We strive to provide quality products and service, and we’d like to address this issue further to ensure it doesn’t happen again. At your earliest convenience, please contact our General Manager, Jim Kinney, at [email protected]. Thank you for bringing it to our attention.

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Good pricing. Horrible customer service. Should have gone somewhere else and paid a little more for the car.

Good pricing. Horrible customer service. Should have gone somewhere else and paid a little more for the car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad you found our pricing appealing. We're sorry to hear about your experience with customer service and will address this with our team to improve. If you would like to further discuss your experience, please contact our General Manager, Jim Kinney, at [email protected]. Your satisfaction is important to us, and we hope to serve you better in the future.

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Hawk dealership is truly a five star dealerships. Nothing but the best service I was in and out service was quick all around top-notch.

Hawk dealership is truly a five star dealerships. Nothing but the best service I was in and out service was quick all around top-notch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're so glad to hear you had such a positive experience with our quick and top-notch service. We appreciate your support and look forward to serving you again in the future!

Consumer response

Hawk dealership is truly a top-notch, five star dealership all the way around from service and up Ann Marie was the best service advisor I’ve ever dealt with. She was very truthful and answered all my questions.. I am very picky and where I go because trust is a main factory when I pick out a dealership, so anybody else no need to worry trust in Hawk!

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