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Parkway Hyundai of Wilmington

(419 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (910) 685-7536 (910) 685-7536
Used (910) 550-1875 (910) 550-1875
Service (910) 685-7525 (910) 685-7525

Reviews

(419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parkway Hyundai of Wilmington from DealerRater.

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Outstanding customer service from Leroy Montgomery

2017 Tucson Sport was purchased for my Daughter who is very particular but Leroy worked with her to pick out the vehicle. She is really happy and satisfied with what they came up with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My Genesis G80 experience

A very professional and pleasant experience. They went out of their way to locate the vehicle I as interested in and everything turned out exactly as promised. Thank you every one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Melo

Fast and amazing service. They delivered just what I asked for and worked with my schedule. Friendly and knowledge salesman that showed me just what I asked for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Enjoyable Experience

I dislike purchasing cars but the experience here was pleasant. Bob was very helpful, answered my question, and patiently helped me look at the different color combinations available. I didn't feel pressured. Brent was professional during the financing stage of the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very welcoming staff

The whole staff at the dealership were positive and welcoming! They put me at ease as a first time customer. Chris understood my needs and went the extra mile to ensure they were met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sales purchase

Simple and to the point. Went for test drive discussed the options listed on the invoice. Settled on price and began the processing of the purchase. Paperwork and prep done in a timely manner and professional follow up after the sale. No pressure to purchase any additional products or services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Parkway Hyundai Has Hart

I have purchased several vehicles during my lifetime. None which compare to my recent purchase of a Santa Fe at Parkway Hyundai. Our salesman, Bob Hart, was extremely professional, informative and patient. I felt that he was a true customer advocate. His follow-up was outstanding and timely. I would highly recommend this dealership to friends and neighbors ... because Parkway Hyundai has Hart. Bob Hart that is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Worth Waiting For "WRTHW8N4" Tag

After Sixty Years, finally an automotive dealership and sales representative that focuses and delivers totally on customer needs and satisfaction. I've switched from Lexus to Genesis because of Parkway Genesis, Wilmington, NC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Review

My experience was great. Matt was very friendly and helpful. I had already decided with my research what I wanted. We test drove the type of car I desired, decided on a color. When I forgot how to access some features on the car Matt was very helpful when I stopped buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tiffany Sasser's review

Loved my experience... Love the car... Looking forward to future business with Parkway and will definitely recommend this dealership to friends and family. Please keep my email on file for deals at Parkway. Thanks again to Matt for being so great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Tiffany. We appreciate you taking the time to share your experience with us.