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Kemna GM Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (88 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful Staff to make car buying easier

This is a wonderful place to shop for vehicles! Sherry was kind and patient in helping me get my new vehicle. Seth went above and beyond to help me get better financing compared to my local bank! And Sean is just a stallion of a salesman with a great attitude and brings a feeling of ease to the car buying process. I would definitely recommend going out of your way to shop here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brandon, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Kemna Gm Center

Best Dealership Ever

Best dealership & best Customer Service Ever. Dan Griep was our salesman and he did an Amazing job. He was very patient and so easy to deal with. We ended up purchasing a Buick Encore and he has went out of his way to check up on us and make sure everything is great with the new Encore. I will definitely go back and Highly Recommend.!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nancy, Thank you for your kind words. We are so happy that you are part of the Kemna Family. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Kemna Gm Center

Exceptional!

EXCEPTIONAL SERVICE!! We drove two hours to purchase a vehicle from them and would have driven even farther. Before we found Kemna, we'd spent almost 3 weeks looking for a car and left each dealer disappointed, insulted and essentially defeated. Everyone at Kemna's is genuinely nice. Daniel was so helpful and patient from the beginning, Tim was awesome and even the finance manager (Seth) was terrific. Kemna's apparent philosophy of no-pressure sales and attention to customer satisfaction, transformed the notoriously grueling process of buying a car into a truly love experience!! If you don't want to be hassled, if you want honest and patient salespeople and if you want to find AMAZING prices on quality vehicles, then make the drive to Kemna GM Center in Algona, IA. We will go back to Kema's for our next vehicle, knowing we'll leave with a great car and a satisfied smile. Thank you, Kemna! All other car dealers listen up; this is how you build loyalty and customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Omar, Thank You very much for such a great review. We work really hard to offer the best automotive experience. We are very happy to see that reflected on your recent purchase. Our sales team made sure your experience was top notch. Kemna GM Center CARES and is commented to servicing you in the near future. Thank you for your time. Kemna GM Center

Customer

Purchased a new vehicle from Kemna and had a couple concerns and reached out to them about it and they took care of me and my new car right away with such respect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to hear we were able to take such great care of you! We hope to see you again!

customer in service

In for service having oil changed purchased all vehicles from Kemna love the friendly service and comfortable lounge area. Always on top of technology and taking care of recalls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tony, Thank you for your kind comments. We sincerely value your business and look forward to your next visit! Kemna GM Center

My new car

Just purchased a new car. Process was easy. Time for me was good to come get my car waiting area was good and my paperwork went fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marlis, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Kemna GM Center Sherry Rahm

Kemna Auto Algona

Kemna worked well with me to get my car in right away! They did a great job servicing my vehicle in a respectable amount of time. Very friendly people and awesome customer service! Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Emily, we are so happy to read such a great review about KEMNA AUTO CENTER! If you have any further questions, please give us a call. We're always happy to help!

Great Customer Serice

Had a problem with my windshield wiper and needed my oil changed. They were able to get my car fixed and serviced quickly. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

Larry

I brought in my car for routine oil change. No waiting and I was quickly on my way. Great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear that everything was completed quickly and to your satisfaction! We hope to see you soon!

Mister

Excellent Service and listened to my questions. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank You for using Kemna GM Center for all of your service needs. We strive to be superior in the automotive industry.